Love and Hate Tattoo & Piercing

"The owner is amazing. I called to see if they did walk-ins, and he said yes, they do. Told him that we would be there in 15 minutes. I got my first tattoo right then and there with my cousin. We both just turned 50 and wanted something. It wasn't as bad as I thought it would be. After we were both done, he went over the aftercare stuff and answered all the questions I had. I will definitely go back to get more from him"

"Absolutely love Danny, Trinity, and their whole crew! I’ve had 3 tattoos done here and they are reasonably priced, professional, and provide a safe friendly environment. Highly recommend you check these guys out. 5/5 stars."

"I had a really unfortunate experience here for Friday the 13th. I want to preface this review by saying I have eighteen Friday the 13th tattoos. I am no stranger to how the day goes- long waits, flash sheets, and tattoo artists working hard to put on a fun day for the community. I've been attending these events for 10 years and look forward to them every chance I get. I have 2 other non-Friday the 13th tattoos from this shop that I got a long time ago and was excited to come back. I've told my wife several times about this shop and have mentioned we should get our next tattoos there. We both have multiple tattoos and add to our art relatively frequently. I came today for the mini horror portraits advertised on their instagram. It said while appointments were available, walk-ins were welcome. When I arrived at 12:30 PM, I told the receptionist that I was interested in the mini portraits, signed in and wrote down what I wanted on the sign in sheet. I was told it would probably be a couple of hours, but honestly, I figured it might be longer. I was pleasantly surprised at 2:30 when my name was called, but was quickly let down when I found out only one artist was doing mini portraits (not the one I was taken to), and I would have to go back out to wait. After about 30 more minutes, I went to check on my status. At this point, I was told I would not be able to get one of the mini portrait tattoos at all, but I could switch to one of the other flash sheets. I opted to do so, and then was told that since I switched designs, I would be skipped and go after the next person on the list. I felt like if I had not gone up there, they would have let me sit there all night waiting for a tattoo I wouldn't be able to get. Then after choosing what was available, I was now being punished for "switching" designs. Make it make sense. When I expressed this frustration to the receptionist she just looked at me and said "it's Friday the 13th". But I had already waited that long and didn't want to leave with nothing- some of the other flash was pretty cute, and maybe I could come back for a mini portrait another day. I continued to wait. After seeing the person after me be taken back, and waiting a bit longer, I went to check again. At this point, it was 4:15, almost 2 hours since I was originally called. I was told there was really no timeline of when I would be called, all artists had back to back appointments and were running behind schedule (they were very busy- I could see this), and I would basically be hoping someone didn't show up for their appointment indefinitely. Meanwhile, the room had filled with other folks also waiting for walk-in appointments. Ultimately, I left in frustration. I've been to a lot of Friday the 13th events, some poorly organized, and some operating like a well-oiled machine. I've always stayed and enjoyed myself either way (or accepted the offer of a raincheck in some cases- not offered to me here) and almost always have been a returning customer to have regular work done. However the lack of professionalism, communication, and customer service let me know that my business will be more appreciated elsewhere. 3 stars cause I don't want to tank their rating, but hope my feedback is heard."

"This shop is one of the best. Danny Ross is not only an amazing artist, but an awesome guy. The entire shop staff is wonderful, and has great works and the costs of work done for the quality beats any shop hands down. The shop is clean, and they let you see all new tools and even clean as you leave the chair. The atmosphere here is one of a kind, and you can tell the staff loves what they do. (Please note the wolf picture below was only the first session and is incomplete due to the condition of my skin)"