Artisans Shoe & Leather Repair

"Overall they got the job done, the shoes are comfortable and it was done for what seems like the average price. The reason for 3 stars is some sloppy damage to the edge of the new sole, like it got gouged by the sander or something. Granted I'm not worried about it much as they are beat up work shoes but I should have looked more closely at the time and asked for a discount. I can understand maybe the same lvl of care isn't warranted like some fancy shoes but it would have been nice if it was disclosed and something offered as compensation is all. You can see there was an attempt to sand it out and a slight difference in shape between soles as a result. In my case it's nothing worth anything more than this review and I will try elsewhere next time but learn from my mistake and closely inspect your shoes before you pay, especially if they are something that may not command the same care as a more expensive or nicer shoe. To the owner/worker I would have had respect and given repeat business if this wasn't missed or ignored and someone had been upfront about it. It's a matter of pride in your work, honesty/trust and respect, in my case you could have done better. No one is perfect but it could have been handled better without it being my responsibility to catch and address."

"I had one cowboy boot where my dog had chewed the sole a bit. I took the boot in for repair assuming the entire sole would be replaced for the price. $58!!!! Never assume!! when I picked the boot up, a different color sole was cut and glued into the area. It was a different color and no attempt was even made to make it blend.I had to ask for shoe polish to be put over it. I also asked for the price to be adjusted since I was blatently being ripped off royally. NOPE!! I would never suggest this place or ever go back based on my experience. Good luck if you go here."

"I had three pairs of shoes repaired here. A pair of beloved flip flops, the cork insole of leather sandals replaced and foam that had slipped in the back part of leather Born shoes. The prices were excellent but the work was not. The flip flops toe piece was sewed with thread so rough and something like glue that I had to sand them a lot with a nail file to even be able to tolerate them. My Born shoes were sewed with a tough tread that dug into the back of my heels. That could be got around with socks maybe but the sewing was crooked and there were big glue fingerprints in the gold leather part. They look quite bad. The sandals were the best but again had glue running down the soles. I asked for them to fix it and they sanded it off. There’s a rough glue slot I will need to hand sand that digs into my foot. Other than that it was ok. As I said their prices are very good and they keep on schedule but I will have trouble wearing at least two of the 3 pairs again. Not great."

"They did an amazing job repairing and resoling my 2 Ariat dress boots. They matched it to original condition if not better. I can wear my favorite shoes again, thank you!"

"Definitely go here to get your shoes dyed to match any color dress. Lavette was so patient and understood that the color I needed was more of a purple tone but still on the pink side. She even texted me samples for me to approve. The person who actually dyed the shoes did an amazing job and my expectations were well exceeded."