Fry's Pharmacy 4815 East Carefree Highway, Cave Creek, AZ 85331

"This has been a constant thing with Fry's Pharmacy, 4814 E. Carefree Highway Cave Creek AZ. Even when there are multiple people working there they take their sweet time coming over to help you. Yesterday was the last straw for me. There was a man picking up his prescription in front of me. It took several minutes for the blonde pharmacist to deign to come over and help him. When he left I was standing there waiting to pick up mine. She turned without a word and simply WALKED AWAY!!!! My jaw dropped and I threw up my hands. The other young man saw me and hurried over to ring me up. How dare any "professional" treat a customer like that? Disgusting."

"Every single time I come here, there is one pharmacy tech who is INCREDIBLY rude. She is belittling and has a horrible attitude no matter the situation. Yesterday I was told by a separate technician that my Rx would be ready in an hour. I went to pick them up today and this pink-haired tech scoffed at me and asked why I was trying to pick up a script that hasn't been filled. I explained to her that I was told that they would be ready yesterday and she said "Yeah? Who said that, because it wasn't me." And then she told me it would be ready in 30 minutes. You'd think if they made a mistake, they'd work to rectify it and just fill the prescription right then. It's 60 pills, I know for a fact that it takes 5 minutes at most to fill. I dispense animal medications every day and wouldn't dream of being that condescending to a client. She needs to not be in a people facing role, especially one that deals with sensitive situations like pharmaceuticals. I was trying to pick up my anti-depressants while on my lunch break and she treated me extremely poorly. I don't know how she still has a job because this wasn't my first negative experience with her. I'm sure the other pharmacists and technicians are fine, but I'm definitely never going back in fear of dealing with her again"

"The absolutely best pharmacy around. They actually care about you and your health. Burt is so compassionate and helpful. He seems to know all his "regulars" by name. I drive about 30 minutes to this pharmacy when others are closer because of the excellent service."

"The entire staff here is the best I have encountered. Tiffany is especially great, she greets every customer by name and always has a smile. The whole staff works hard to accomadate their customers, I notice this most whenever I or a family member need a prescription filled fast they always manage to get it done. I drive past at least 4 pharmacies to go to this one!!"