QuickStart Ignition Interlock 2350 East Germann Road, Chandler, AZ 85286

"This place is ridiculous trying to get ahold of them. I called four times at least. I did the thing for them to call me back the first time and missed it because I was working. Another time I stayed on the phone for over a hour because it didn’t give me an option to call me back. Then it hung up on me. I tried using the chat and no response. So if it’s important don’t even try calling. I guess try going in to the actual facility."

"If you can't get ahold of these guys through the phone # like me just go to their website and click on contact us and then click on chat now. They respond quick to set appointments or for questions"

"I've been trying to contact this place to set up an appointment for 2 days in a row. Waiting on a call for 2 hours, the website said it's not busy but no one is there to answer the call? I even submit a callback option and still nothing."

"This has been the worst customer service experience I have EVER had. My grandmother fell and broke her hip yesterday, as such I was not able to make my appointment for calibration today since I have to find her a rehabilitation facility so she can be discharged from the hospital. I TRIED calling yesterday 5/25 and you were closed. When I called today, your systems callback feature apparently called me back BEFORE I hung up the phone so I NEVER received the call. If I had received that call I would have known your customer service was heartless and couldn't help me reschedule without charging me $35. The rep stated themselves that you were closed and that your system was faulty in calling me back. Where is the help???"

"This is the only interlock company I've used so I can't comment on how they compare to others, but sofar I haven't had any issue with them at all. Service is generally pretty quick and easy. Staff here is polite and helpful. No complains, other then the price. But my understanding is the price is pretty much the same everywhere."