Champs Sports

"We just left champs. I am upset and disappointed at their service. The mall closed at 10pm today and I walked in at 9:45. The manager instructed another employee to stand at the door and not allow anyone in. As we walked in the manager yelled and said we couldn't shop there because they were closing. We told them the mall says they don't close until 10pm and she said well they were closing because they had a lot of clean up to do. They also refused to get a shoe size for another customer because they wanted to close, per the manager. We were kicked out and 5 more customers followed us because they were so upset at how the manager and her employee were handling things. We walked right down to footlocker and purchased something. Champs, I'm disappointed."

"We were on the hunt for a particular shoe for our grand kid. Other shoe stores were extremely unhelpful when compared to the level of customer service we experienced from Sauni at thus location. I will say this much, as long as she is here and we are in the Phoenix metropolitan area, this is our spot and this young lady is our go to. Massive selection, extremely knowledgeable about the products they sell as well as exclusives for their sister stores. Located in the Fashion Mall in Chandler. Kudos Champ."

"Rude costumer service whoever that guys name was that helped my little brother and I was being passive aggressive and mean to me about asking what shoe size they had for my little brother… which he literally caused a scene over a simple question that he kept one attacking me for it laughing while mimicking me like really dude?? I’m for sure never coming back since they wanna let being disrespectful slide like that. What they need is new employees because what they have is a joke."

"Great staff, and I purchased some kicks for a great price. Frankie S, the person that helped me was great! There were so many options to choose from, so I will definitely go back for more. These are two pair of new balance I bought (one foot of each pair is in the pic). They had other awesome colors too. I paid $50 for one pair and $60 for the other."

"Purchased 7 days ago. Poor quality shoes. Went to return. Wouldn’t accept return. Chris was the salesman who guaranteed that he would accept a return if the shoes didn’t work out. Giselle was the employee at the counter who refused to return. Really sucks since I live 30 minutes away. This is after 3 days wear. They look 1 yr old. Gross."