Walgreens,

10405 N La Cañada Dr, Oro Valley, AZ 85737, United States

"Unprofessional pharmacy staff, not to mention rude at times by a couple of the staff. They like to tell me that a prescription refill is not covered by insurance because you can get it over the counter which is not true, it was like pulling teeth to look at additional information they had which was the daily dosage needed to be changed for insurance to accept. The strength is more than you would get over the counter and it’s disrespectful to tell low income people who need a prescription strength that they can get it over the counter without even delving into the reason how the prescription needs to be changed for insurance acceptance. They all say the same thing, “Get it over the counter” They might as well slap the customer on the face, because that’s what it feels like to be treated in this manner. My next step will be transferring all my medications to a different pharmacy and leaving Walgreen’s pharmacies forever."

"Not as crowded as other Walgreens pharmacies, but still very slow and extremely frustrating that they randomly close from 1:30-2pm every day."

"I've been using this pharmacy for a year, and have had nothing but positive experiences. I'm sure that, like all pharmacies, they are short-staffed, but they've been very helpful when I've dealt with them."

"The staff who administered the flu shot had no infection control techniques. Had gloves on before even entering the room. She touched the key pad and opened the door while wearing the same gloves. Took out the sharps container and moved the trash can around while wearing the same gloves. Dropped a paper on the floor and picked it up still wearing the same gloves. Went into the clean alcohol pads while wearing the same dirty gloves. Then proceeded to give a shot to the customer still wearing the contaminated gloves!!! No concern or awareness regarding infection prevention and control. Please provide more training to your staff and stop endangering your clients!!! I would love to leave the pharmacy after a shot not to ask myself did I get hepatitis B today? Insane!!!"

"First time having to take a medication for diabetes. No clue on what to expect or what it looked like. I trusted the pharmacist so much that I didn't do my own research.. turned out that I was given a wrong drug after all and been taking it for months. Will talk to my PCP and if there is any serious complications I am definitely suing."