Chrysler Dodge RAM Service Center

"Best service and repair dealer in the Valley. Ask for Robert. He'll take care of all your needs and is honest and personable."

"The service department does not even warrant even 1 star. Beware, as the service department is extremely dishonest and incompetent. An 02 sensor for a ‘17 Jeep Wrangler should not take 3 weeks and $600 to complete. Phone calls are not returned and the voice messaging system is not functional as well. The technicians are not experienced as they have no familiarity and knowledge on even the most basic nuances of their products/services. Customer service is nonexistent as well. I will be escalating my issues to corporate. If you value your time, money, and vehicle, I do not recommend this dealership’s service department."

"Shady service department. Damaged my vehicle while performing a recall. Then say it’s my fault. BEWARE."

"I have been waiting since January to get some warrantied(already paid and approved) work done on my vehicle. It has been a complete run around. They have the parts now waiting on approval (approval was done In January). Comes back around and approval was done but parts are being located. I’m getting really irritated as I’m about to move to Florida and need this work done since it was paid for in January. And the fact that no one from the company has reached back out for two weeks to fix this issue shows volumes on how much they care about their customers."

"This rating is for their customer service. I brought my vehicle in for a scheduled appointment on Tuesday and the service agent told me diagnostics should be done in 1-2 days and I should receive a call. It is Friday afternoon and I have yet to receive a call. I called the service agent Thursday and multiple times today (Friday) and no response to my voicemails or text messages. I even called the service desk, and there doesn't seem to be anyone manning that phone line because it has gone straight to voicemail every single time I call. All I need is a status update on my vehicle and now I am about to drive all the way to the dealership to show up in person for something that could be handled over the phone. This is completely unprofessional service and I am shocked that a dealership is doing business this way."