PRK Automotive llc

"Great people and they stand by their work. Had pleasure of working with Randi and Phil on a recommendation and wish I knew about them years ago."

"Phil you said that prk doesnt block customers phone numbers...well randi did just that to me...one ring goes right to voicemail and yes she can call a blocked number...randi blocked my number thats why i had to drive down to your shop today...after spending over $10000 at prk and having issues with Randi billing me for work not done and parts that werent installed plus her having an attitude about it getting all defensive making excuses when I called her out on it in the office Phil you were standing right there and agreed you didnt pull the trans to do the trans kit...her charging me for a trans rebuild when all that was done was a shift kit its a good thing i payed attention to the invoice or i would have payed the $1200 instead of $900 which was still an over charge of $400 for a shift kit install if you look at the final invoice Randi didnt delete the labor to remove the trans $240 ...also being charged for a A/C condenser that wasnt installed she did delete that charge...Even worse to top that off the tech that worked on my tahoe not tighting the lower water pump hose which blew off and lost all of the antifreeze overheating and pegging out the temp gauge in the new crate engine prk just installed...towed back to prk for the third time... after all that she blocked me from calling the very business I spent all this money with and unnecessary aggravation I was put through ...that was the last straw...i wasnt going to leave a review but after her blocking my number future potential customers need to be aware of my experience with PRK..Randi's behavior was and is uncalled for..Randi really needs to be reprimanded for her actions... her customer service skills are lacking and in need of improvement...other reviews agree to this fact... treating a paying customer this way its uncalled for and terrible business behavior..."

"I used them on a few vehicles I have. They have been great. They put the customer first. They work they do has been hands down super clean and professional. The parts they use are top quality parts. I will use them again as they have done great by me. They have keep me updated so I am able to plan my day when I drop my vehicle off. I can't say enough about Randy she has been the perfect customer advocate. If you get a chance check them out. Stop in talk to them about your project. You too will be impressed.. and remeber if you are reading any bad reviews there are always 2 sides to every story. So why not stop in and have them show you 1st class experance"

"Randi helped my husband by getting in my Yukon for a quick inspection in the same day that we called. The mechanics were able to replicate my concerns and verify that the transmission needed a new part. The part was ordered and received within 24 hours and car is back up and running smoothly! Thank you PRK for being honest about the repairs, pricing, and quick in your turn around time!"

"5 star experience at PRK. Randy and her team took great care of our 68 Pontiac. From the fuel lines, to a new A/C unit and a complete rewire she is running amazing. Highly recommend this shop for those serious about quality work at a fair price and great customer service."