Dr. Bradley Brittain

"This Dentistry is more focused on upselling you than cleaning your teeth. The staff will tell you that you have great insurance and are fully covered, but will upsell you a deep clean which will take two visits at an unexpected cost... do not fall prey to this scam. The dental hygienist lied and stated a basic cleaning was $85, and a deep clean is only $110 this is not true! The staff flat out lied basic cleaning is free, and deep clean is very expensive in addition they push it to two visits to make $200 out of pocket costs per each visit...since when do you need two dental visits to get one 30 minute cleaning...they do this to up-charge you and your insurance twice. Further, the staff will add on fluoride, numbing cream, mouth wash etc which you will pay for out of pocket driving up the cost of a cleaning while not informing the patient of the potential incurred costs as they make it sound you are full covered. They use high pressure sales tactics to vulnerable patients stuck in the chair. Finally, they do not care about your health they are business that cleans your teeth poorly, and focuses most of their time upselling different goods and services. As I was getting my teeth cleaned I heard the same lies perpetuated over and over again to other customers in adjoining rooms. The are operating around 10-15 patients at one time not a very personable experience. The Dentist Dr. Brittain is corny and looks like a sleaze ball in my opinion. He uses his assistants to give him a corny detail about yourself to make fun small talk while he is backstabbing you with his pricing scheme. DO NOT GO HERE."

"Broke a tooth on Sunday, my primary dental office could/would not see me and after calling many other dental offices I was thinking I was going to have to wait in pain for several days. I called Dentistry of Old Town Scottsdale and was treated as though my issue was a priority, they got me right in and the staff and Dr. Brittain were all pros, put me at ease and did a great job with my issue. This office is pretty far from home and work but I will make this my primary dentist due to the care they showed me."