Spear Education 7201 East Princess Boulevard, Scottsdale, AZ 85255

"Initially, when I started with Spear several years ago, I loved the program. I attended almost every workshop and seminar in their curriculum. I utilized their consulting services for a year, it ended poorly, almost as if they were trying to punish me for going in a different direction and not renewing for an additional year. They are a really great educational company. Their customer service has plummeted over the last 2 years I've been with them. Fees have increased as levels of service have decreased. During the pandemic, I was forced to cancel a workshop and was advised it was something I could reschedule. I attempted to reschedule this workshop and was just told that I can no longer use this $7000 something credit because more than a year has passed. I don't disagree with the policy, but I do disagree with not informing the clients about the policy. Had I know I'd forfeit that amount of money, I certainly would have made it a priority to return for a workshop sooner. It's a shame to me that such a strong academic institution, who markets themselves as teaching dentists how to provide excellent service in their offices, provides this type of service to their own clients. Edit: after posting this review I received a call from Spear (and CDOCs) and was offered the option to use the expired credit as an offering of good will. I appreciate the effort spear/cdocs makes to earn back business when their clients get ready to sever ties, I just wish it didn't have to get to that point of me being ready to abandon spear altogether before they are willing to help. Again I think they have a great product and are exceptional with their online learning, in person educators and facilities... the business side has just been rocky lately."

"I signed up with spears last year. I had agreed to a certain monthly fee, which increased significantly after one year without my consent they renewed the membership. Since then i’ve been trying to cancel my membership and they’re still charging me! I had called customer service, emailed 2 reps. They acknowledge it but don’t cancel the membership. such a waste of my time and energy. Never expected this from a big institution like Spears! They lost all my respect."

"World class education for all aspects of learning cutting edge Dentistry for the entire team, not just the doctors. Speer Education offers a wide range of topics and delivers a great educational experience. Definitely worth the investment in yourself, and for your practice."

"I was introduced to Spear in 2019 and took the two first introductory workshops. The experience was so eye opening that I decided to finish the entire curriculum as fast as I possibly could. I am a different dentist now, more confident, definitely more knowledgeable, more thorough, more productive and efficient. It's reassuring to have access to hundreds of some of the best dentists in the country for advice and guidance when I'm dealing with complicated cases. I just wish I had learned about Spear Education earlier in my career. I can not wait to attend the new Workshop "Digital Adoption.""

"My experience with Spear has been excellent! The quality of the education and the multitude and variety of materials is a great value, in my opinion. I feel like the attention to detail and encouragement of us to provide the highest quality dentistry available to our patients based on current techniques and research has helped me be a better dentist. I would definitely recommend Spear."