Jacksons Car Wash 12010 North Tatum Boulevard, Phoenix, AZ 85028

"I’d avoid this place at all costs - unless you want fraudulent charges on your account. I went through this car wash back in January for a basic wash and specifically told the employee I didn’t want the membership plan. I don’t know if they work based on commission or some other reward based program, but the employee was clearly comfortable enough to register me for the membership anyway, AND not tell me. It was clear he knew what he was doing considering he created a barcode for my account, my license plate number was not attached to it, and I never received the barcode to use the membership. I was charged $21 for February and March before I noticed it on my bank account. I called to complain - no apology - they had to ask a supervisor to cancel my account and refund me. Unfortunately, their employees felt comfortable preying on their customers and creating fraudulent accounts. I noticed the charges after two months, but I can imagine I’m not the only one. I wouldn’t put it past them to do this to older people or those who wouldn’t notice these charges. Really sickening behavior on the part of their employee but also the manager. I was given no assurance that the employee would even be spoken to."

"I went to the jackson car wash on12010 N Tatum on 2-29-24 in Desert Ridge.Carlos took care of me. The car wash was great and Carlos helped me dry my car off. He was very kind and considerate, and explained the various car washes.I will definitely go back again. I wanted to let the owner know Carlos is an asset to your car wash."

"Tried this place for the first time today. Got the "Ultimate Wash" - $40. Took 40 minutes to complete. The car sat there for 35 min then was rushed through to "complete". They were slammed and rushed through mine. Missed cleaning the sunroof, dirty cup holder, no real attention to detail, didn't offer to do a walk around. For $40 I'd expect better. You need more employees. The whole process looks rushed and chaotic. I'll try somewhere else."

"Very friendly and polite staff...however I drive a 2 door convertible Mini Cooper, so not a lot of man power needed to clean. I paid 79.00 for the wash and detail. I have two front rubber mats that weren't taken out and cleaned and a large smudge on the passenger side window. Expected a little more detail in a 79.00 wash on basically a rollerskate."

"Everyone did a great job for the most part, Nash did an awesome job and made me feel super welcomed but as I got to the finish line it was really busy and I noticed a manager just standing around barking orders but not helping I asked him for help which he did not do and asked him his name and he said Rico immediately i just didn’t want to be there because of the way he was treating his employees, another manager came over and he made my experience much more welcoming by introducing himself as Fernando and asked how my experience was and then immediately starting working as a team with his employees and got my car looking immaculate!! Thank you Fernando!!! Will only come back because of his service."