Service King Collision Bell (Now Crash Champions) 3756 East Bell Road, Phoenix, AZ 85032

"Grant, in particular was great. He always under promises and Over deliveres. He takes the time to analyze the best solution. The staff on the greeting desk are always pleasant and attentive. And the quality of the mechanics is top quality."

"I had my repairs completed Jan 20th. They were fine and the service was good. Price was expected and felt equitable. I received my car back and then 9 days later the repairs failed. I explained my issue to Crash Champions and they stated there was no way this was faulty repairs and this somehow had to be my fault. I was extremely disappointed in my experience with my customer service representative and expressed this to him. I was not called a liar, but was told that the explanation of what I gave them accounting the 9 day period could not be true. My husband ended up finalizing the negotiation of the 2nd repair in which they charged us for the part again. I am not satisfied with having to pay 2x’s. The repairs were completed for the second time and so far so good. The warranty for the parts was not accepted. ☹️"

"Service King was great. After getting hit in a parking lot & getting in touch with the other persons' insurance I went to Service King to get the bumper replaced. I was texted or called by Sal each day with an update & picked up my car yesterday. They did a fantastic job. My 2008 Toyota Prius looks like a brand new car. Great job was done."

"This place and it's employees were so helpful. We needed a repair of my recently passed mother's car . Being out of state with limited time to be there the did all the work and stored the car until we could get back to Arizona. They even delivered the car the day before we arrived . The work the did on the car is perfect and their customer service far exceeded our expectations and was a true testament to the kind of service they provide."

"If I could give more than 5 stars I would. My car was fixed in two weeks. My service from this location on E. Bell was amazing. They were polite from day one and did everything to make the experience as painless as possible. My technician kept up to date with me on cost and parts, working hard to find parts that were more cost effective, considering I was paying out of pocket. Cassy at the front desk was sweet and answered all my questions and the gentleman who dropped off my car because we we too sick to pick it up were very nice as well. God forbid I need to get my car done again but if I did I would definitely go here."