Desert BMW Service

"I'll go ahead an pile on. At the risk of coming across creepy like, Trevor is a literal dream come true. I have had countless experiences with BMW dealers and indy shops, some good, some bad. None, like my experience has been with Trevor and Desert BMW. I've felt better treated and valued at Desert BMW than I have at a LOT of doctor's offices. If it weren't for finding this place, I likely would have sold my car. As most of you reading this know, BMWs can be a real pain in the A. Having a place like this to rely on makes that "pain" manageable and helps me enjoy my car a little bit more."

"Been here several times for service and repairs. Great team that is friendly and knowledgable. Prices are much more reasonable than dealership. I will continue to patronize this business and share that if you drive a BMW, this is the place to get work done in the East Valley."

"Honestly I can not recommend this place enough. I've been taking my car to the dealership for service for years until recently had a horrible experience. My x5 was leaking quite a bit of oil after a recent oil change at the dealership (even though it was not prior.) They gave me a $2500 quote to "fix" the problem and sent me away because the didn't have the time to fix it that day. But never gave me an answer to why this happened. Plus this is my only vehicle and needed this taken care of asap.Thank God I came here to desert BMW for a second opinion. When I called I spoke to Trevor and he helped me right away. My car was leaking oil due to the dealership's negligence. He even informed me of services the car needed that was missed by the dealership's technician. I'm never going back to BMW chandler. They are a bunch of crooks. Desert BMW will be my one and only location for honest service. Thank you guys again!"

"I was in town visiting from California when unexpectedly my coolant started leaking. Found this shop from the outstanding reviews on Google and Yelp and decided to give them a shot. So happy that I did! DJ was extremely informative of what needed to be repaired so I can drive back to CA. He was very communicative and responsive along the way, providing a status update of the repairs. The pricing is extremely fair, much less than what I would have paid at the dealership. They even ran a thorough diagnostic letting me know any preventative maintenance to plan for in the next few months. No wonder these guys have been in business so long, and have maintained their excellent reputation with reviews to support it. Thanks DJ and Desert Bimmer team for getting my car fixed and back on the road. I truly appreciate your expertise and professionalism and you have earned my long-time business when I move to AZ! Keep up the outstanding work!"

"They were responsive, friendly, knowledgeable, cost effective, and provided great service. I would highly recommend them to all BMW owners. Read below for full review I had 2014 X5 serviced with a north Phoenix mechanic until it was deemed a total loss from a rear end accident in May. After replacing it with a 2020 X5, I decided it was time to find a mechanic closer to home. I sent an email requesting an appointment for an oil change and received an email back with their availability and out the door cost. With high inflation, I was hoping it wouldn’t be more than what I was use to spending and it was about the same as what I was spending with my previous mechanic. I called to schedule the appointment and luckily they had an appointment within the same week. Since it was only going to be 30-40 minutes to complete the service, I decided to hangout in their lobby. They did an inspection and checked my breaks as well since I inquired about squeaky brakes, good news everything was fine, but unfortunately they’re sport brakes and the noise is common. When the service was complete, I was anxious I was going to be given a laundry list of items that “need’ to be repaired and was relieved when they said everything was in good shape and there were no miscellaneous fees added to the invoice when checking out. This was super important as women can be taken advantage of when taking their car in for service. The lobby was clean and they have drinks and coffee while you wait. They’re also a short walk from downtown Chandler so you can grab coffee from Black Rock or Peixoto or grab a bite to eat while you wait. Since they weren’t terribly busy when I was there, I was able to talk to DJ and get to know him and more about the business. I’m so happy I found them and will be long time customer."