Massage Envy,

7000 East Mayo Boulevard, Phoenix, AZ 85054

"Extremely extremely difficult to book appointments! I’ve been a member over 7 yrs have accrued a back log of over $800+at &79 per month! Rarely can get an appointment Asked to use up my back log before being charged yet another month Was told I can only do it if I pay additional $20per month fee! So either quit, lose all my paid fees or pay them an additional 20 per month!According to manager this is the franchise’s rule not all Massage Envy salons do it. So DO NOT JOIN this location.I don’t know if I’ll ever get ahead of my monthly payments.Have had two massages since Nov 2022! They are totally booked all of Feb and first two weeks of March. Was able to book. Next week at another location but again DO NOT JOIN this location!!L ,"

"IMPOSSIBLE to book using their app. There are too many older clients who book out months ahead in person at this ME. Why they don't let you book out the same amount of time using the app or cancel an appointment using the app is just wrong! Also I ave not found a good masseuse here so I will no longer use this ME."

"I can literally NEVER get anyone to pick up the main line on the first try. It doesn't matter what time of day I call. Then they never call back at a convenient time, or they take hours or even days to get back. Also good luck getting in with their really popular therapists...they book out for months at a time, giving no one else a chance. I called the Raintree Massage Envy down the street from this Mayo location and guess what... they pick up on the first ring! ME has gotten so big, they barely care about their members anymore..."

"Ivanka was great! Really enjoyed my massage. The pressure was perfect & Ivanka checked with me regularly to make sure everything was just right. I’ll be going back to Massage Envy & requesting Ivanka for sure. I’d highly recommend her!"

"I have tons of back issues. Threw a hip out, chiropractor made it worse. I knew I needed Cranial Sacral Therapy. Even though this location is 3 hours away, I was blessed to get in. No one else had availability. I was comfortable with Joe right away. He is the best CST I have ever been to! I shuffled in at 4 feet tall, pain level of 9. During the session, I felt hip moving back where it belongs, along with the tailbone and a few vertebrae. After resting a couple minutes and drinking water, all I wanted to do was walk. So I did! Pain free and at my full height! I give Joe a 30* out of 5!! Thank you, Joe! I will be back!"