AAA Northeast Phoenix Auto Repair Center

"This oil change place advertises it will “top off your fluids”. Apparently transmission FLUID, power steering FLUID, and brake FLUID is not included. So in essence they will throw some water in your windshield washer bottle and add water to your radiator!! Junky sketchy place! Stay the hell away!"

"I picked up my vehicle and noticed that there is now a curb rash on my wheel and a small chunk of tire cut out from the sidewall. I understand that the techs are required to drive my vehicle after my needed services were performed however I'm incredibly disappointed that there was no proactive accountability, there was no way the tech driving my vehicle didn't feel that rash, which leads me to believe the tech didn't even bother notifying his management team, additionally there was no evaluation by management to identify if the vehicle is in the same condition as it was when it was dropped off, The service performed on my vehicle was a fraction of the price of those wheels and tires and as a customer I would have appreciated my maintenance services to NOT result in more repairs. Unbelievable."

"Staff was nice and explained all that was needed and didn't try to sell something that wasn't really needed. Fair price, lower than going to the dealership, and work was done right! They are busy, and recommend making an appointment!"

"I am a AAA member and got very little for being a member at a AAA repair shop. Was towed beyond my free mileage to this shop and eventually had to have my truck towed from their shop because they quoted me a significant amount more than the dealership did to fix. When my bill was getting close to $8,000 the service manager said he would look into waving the $90 inspection. Too late."

"AAA is my go to place for everything automotive. i've bought a car from them; they've referred me to a collision repair shop when my car needed body work, and the repairs are always done perfectly for a fair price. Tim is personable, yet professional. I give the a five star rating,"