Duff Brown Complete Auto Repair & Towing 8824 North Black Canyon Highway, Phoenix, AZ 85051

"The guys here are so helpful and honest , I'm so glad to have found them and will bring my vehicles to them as long as it's an option"

"Efficient. Cares about your vehicle and very friendly! Highly recommended"

"Very friendly. Was able to diagnose are issue ama always answered phones and questions"

"from what I can see my automobile would have been out with the new engine within a week if not for the contributing factors that actually caused my vehicle to be there over a month. The extended warranty is good for coverage but very very slow and not recent holidays extended the state even further. everyone at Duff Brown communicates well so that you always know what's going on with your car. and I also witnessed Mike talking to customers and and offering solutions that apparently we're accepted and everyone was happy. it's always nice when you have a staff that's nice to you while your vehicle's being repaired and it doesn't stop there when you come back for any reason it's nice to know that that friendly demeanor is still there even when your car is not in their bay. i That's the kind of personal touch that makes one say "hey you know what mI'm going to bring my car back to this shop for all repairs in the future maintenance and repairs because everyone is really nice and respectful"

"My car broke down and I needed it towed and repaired. I live 60 miles away and obviously had transportation issues so it took me a week to pick it up.. When I returned for the vehicle it was parked in the lot with the keys in the ignition!! I had to pay a $25 per day storage fee!! That was never mentioned until it already accumulated a couple hundred more..so that my car can sit unsecured with the keys in it?!?! The radiator cap is missing and the steering column was torn apart!! Extremely unprofessional!! Dishonest!! Will be contacting the BBB!!!"