Valley Pediatric Dentists: Randall K. Lout DDS 16611 South 40th Street, Phoenix, AZ 85048

"Love this pediatric dental office! The staff, Dr. Lout and Dr. Ash are very patient with the kiddos. We have always had a great experience."

"We were new patients. My first impression- They have a kiosk to sign in with mounted up in the waiting room that completely violates HIPPA by showing on a nice big bright screen all of our private information to the entire rest of the waiting room. It had no privacy screen by the way. What made us leave before getting seen was we were already 15 minutes past appointment time there in the waiting room( mind you, ours was at 8:15 and being one of the first appointments there in the morning they should not have already been struggling to get us back on time) others arrived after us and immediately got seen before the parent was even done filling out the kiosk. I went up to the lady at counter and asked how much longer until we get seen and she gave us the general answer of , “oh it will only be a few more minutes” okay.. I know this. But can you check and give me a real estimated time? Some people schedule all of their doctor appointments on the same day so they do not miss much work because they can’t afford to. I went back up to the counter to cancel our appointment where the lady didn’t by any means try and fix the situation by seeing when we would actually get a call back. But she did ask when we would like to reschedule...."