Mr. Fix It of Sierra Vista

"Joe came out, he was on time, professional and friendly. He gave me my options for what needed to be done to either fix or replace our water heater, and was quick about getting the work done. I would recommend using Mr. Fix It and will be using them again."

"There are simply not enough words to describe how absolutely INCREDIBLE this company is! We had a complete remodel (ceiling to floor and complete new kitchen) and the workmanship was impeccable! Their attention to detail is nothing short of perfection! Aaron, Karen, Brady, Casandra and the entire crew THANK YOU for giving us our beautiful home!!!! If you’re in the market for ANY TYPE of renovation, look no further!!! Call Mr. Fix It today!!! PS….ask for Karen!"

"Think of Mr. Fix-It personnel as jacks of all trades and possible masters of some. Recommend you check on/ask about the background of the person set to estimate your job and on the experience of the personnel that will be sent to do your job. You also need to be there when they start a job to ensure the personnel know what needs to be done, and at least when they supposedly complete it to ensure the job was properly completed. I had multiple jobs done and I discovered the estimator for all of the jobs was a painter. He provided knowledgeable answers to my paint related job but could not do that for the other types of jobs (e.g., stuccoing over wood, new flat roof covering, facia replacement). The estimates were not as detailed as they should have been, and I wonder how the estimator came up with the cost for the job. When the personnel doing the job arrived, I had to explain what to do due to the lack of detail – the estimator was not there, so no oversight continuity. In one case, a stuccoing job, the person sent to do the job said it could not be done the way I wanted, so we had to negotiate what he would do. There was no mention of adjusting the amount I paid at any time even though the actual work done was easier. As for the personnel sent to do the various jobs, I discovered most of them had no or limited experience doing the type of job they were sent to complete – in fairness, the painting related personnel were professional. In the case of my flat roof, part of it had to be subsequently redone properly by a qualified roofing contractor once I discovered water had seeped under the new roofing material applied. I learned the Mr. Fix-it personnel that did the roofing job had worked elsewhere for a year or two with no or little formal training. Would you want personnel that did not know what they were doing try to fix a job they did wrong? I asked for a partial reimbursement for the roofing job and the Mr. Fix-It owner did not agree to this compromise. Other examples of personnel issues showing a lack of experience and/or training involve improperly hanging ornamental shutters and not properly completing and cleaning up after a facia replacement job. In both cases I had to point out the issues, as no one in Mr. Fit-It management checked their personnel’s work. Someone did come out and address the issues I raised, but why should this have been done in the first case? Again, I recommend you think of Mr. Fix-It personnel as jacks of all trades and possible masters of some, then take all the precautions I suggested."

"Very pleased with our dry wall and paint repair just before Christmas. Mr. Fixit came out the day the damage was found, gave us a quick and reasonable estimate, and the next day they were on the job and finished up in three days. Workers were very polite and prompt. Professional all the way. Good job!!!!"

"We are extremely pleased with our newly remodeled master bath, master bedroom and new walk-in closet. Aaron's team arrived on time, responded quickly to change requests, and went out of their way to be sure everything was perfect! We also contract with Mr. Fix It for repairs on our rental properties. We have always been completely satisfied with the work, responsiveness and price! A+ company to work with! Thank you, Aaron!"