Floor & Decor

"Made a few visits to the store on Broadway to look at vinyl floors. First day we were helped by Naomi who showed us a sample of a new vinyl that came in. It was close to what we wanted so I bought one piece to walk around to compare to others flooring and to bring home. Next visit we were helped by Dillion. We we not sure yet on which flooring we wanted but we had that sample with use. The 3rd visit we came in t order that new vinyl floor that we had the sample of. Dillon Long was very helpful in placing my order, gathering up everything my contractor had on his list. He and another warehouse employee helped load the items into my SUV. Over all I am very satisfied with everyone we had contact with at the store."

"Just made a quick and easy purchase. Right as I walked in, Naomi Clay, who is the assistant department manager started helping me and she was able to tell me how much I was going to need for my flooring remodel. I truly recommend their services because they are efficient, knowledgeable, and friendly."

"Love this store! Everyone is super helpful and cheerful every time I go in (even when they're very busy). Conrad helped me this past Saturday, and he was fantastic! He went above and beyond explaining things to my husband and I and assisting us in choosing products.Thank you Conrad and Floor in Decor for your amazing customer service and product knowledge! I highly recommend!"

"I'm always impressed by how helpful the staff is when I shop at this particular Floor and Decor. Today, Conrad M, the assistant manager in the stone department, helped me, and he was wonderful to work with! He was very knowledgeable and professional and also incredibly patient while I made decisions. The store is clean, well organized, and well stocked. They seem to have everything you might need for home remodel projects. I highly recommend the Tucson Floor and Decor!"

"Been a F & D customer for a number of years, and I have to say, they still have a great selection but most importantly, continue to be flexible about returns. It seems many retail outlets got really draconian about this post-pandemic, but F & D continues to politely and graciously accept returns with receipt, even if your project went more slowly than anticipated. And the loading assistance is priceless, even if you bring a car for 50 boxes of flooring and they have to be hand loaded (sorry!). You don't have to put even one box in yourself. Now that's service!"