Bell Ford Service 2401 West Bell Road, Phoenix, AZ 85023

"This is the product of you have so much business,, you don’t care anymore. I made an online appointment with Ford Service, I received a text message confirming nothing of which I made the appointment for, and once I replied over and over 10 times over the next 4 hours, and also called and left messages, to no reply at all. So, another day goes by and now they have had my truck for 2 days with only 1 message. I end up going by Bell Ford to see what is going on, and the truck hasn’t even been in the shop yet. On that note also, I called 3 times today to talk to my advisor, to get told he would call me back shortly to find out he wasn’t even in the office today. Thank you Bell Ford for wasting my time. Is there even a reason to schedule an appointment and detail what I want done of no one is even going to look at it for days?"

"These guys and gals seem to be dialed in! I had originally scheduled with them to have some recalls taken care of a couple of weeks ago but had to cancel which they were very understanding about even though they had already ordered parts. They held onto the parts for two weeks and then got my truck in and out on short notice while I was down from work for rain. This truck is the heart of our small business so we greatly appreciate how considerate of our time they were and how they bent over backwards to fulfill my lofty request. Service advisor Travis and whatever tech worked on my truck crushed it! Thank you!"

"Late on a Friday..... after 5.... no appointment.... and the service team helped me?? I was fully expecting to be mad all weekend.... but no.... You win today Bell Ford! Totally redeemed!! Thanks to Nathan, Ivan, & Jon B. Every job needs a Guido too! No really they have "Guido". I'll be going back as long as Guido is still there."

"A couple of days ago I had the pleasure of working with Collin Anderson at Bell Ford to purchase my new Ford Power Boost F150 truck, and I have nothing but positive things to say about my experience. From my first inquiry via the internet Collin was welcoming, friendly, and knowledgeable about the F-150 truck that I was interested in. He took the time to walk me through all the relevant features of the truck and answer all of my questions. Collin never made me feel pressured to make a purchase. Throughout the entire process Collin was professional, courteous, and went above and beyond to ensure that I had a great experience. He made sure that all of my concerns were addressed, and he kept me informed every step of the way. When it came time to negotiate the price, Kyle was fair and transparent, and I felt that I received a great deal on my new truck. Overall, I could not have asked for a better experience working with Collin at Bell Ford. He truly went above and beyond to make sure that I was satisfied with my purchase, and I would highly recommend him to anyone in the market for a new Ford vehicle."

"I recently had the pleasure of working with Kyle at Bell Ford to purchase my new Ford Lightning truck, and I have nothing but positive things to say about my experience. From the moment I stepped onto the lot, Kyle was welcoming, friendly, and knowledgeable about the Lightning truck that I was interested in. He took the time to answer all of my questions, and he never made me feel pressured to make a purchase. Throughout the entire process, Kyle was professional, courteous, and went above and beyond to ensure that I had a great experience. He made sure that all of my concerns were addressed, and he kept me informed every step of the way. When it came time to negotiate the price, Kyle was fair and transparent, and I felt that I received a great deal on my new truck. Overall, I could not have asked for a better experience working with Kyle at Bell Ford. He truly went above and beyond to make sure that I was satisfied with my purchase, and I would highly recommend him to anyone in the market for a new Ford vehicle. Thank you, Kyle, for making my truck-buying experience such a positive one!"