Pioneer Landscape Centers 1011 West Valencia Road, Tucson, AZ 85706

"Horrible customer service. After purchasing loads of gravel from them all day, we had one last load to pick up. It was near closing time and we called to be sure we could pick up one last load. We were told as long as we got there by 2:00 they would help us. We got there at 2:00, scaled and were given a green light. We drove to the gravel site and waited for the loader. Soon after, a person walked up to us and said they were closed. The manager came out and said the loader operator was doing them a favor by working for them that day and he had to leave- but in fact he was still on site. We were told if we wanted it we had to shovel it ourselves. We (2 senior adults) shoveled 1 ton of gravel into the back of the trailer while the loader operator sat in his car and watched. Will never return to them again and I DO NOT recommend using them! This was the Pioneer on Valencia on Saturday 2/24/24."

"From placing the order to the delivery of the product, Pioneer on W Valencia has been amazing. Chris, the driver, called me 45 minutes out. When he got here, he made sure he understood exactly where the pavers were to be placed. He unloaded with proficiency, had and has excellent customer service, and did it all with his kind smile. Thank you, Chris, so very much."

"They have a (large) one page price sheet, and sample boxes all along the exterior of the office, so comparison shopping is easy and straightforward. Great selection."

"I just purchased 9 tons of Gravel, it was very doubtful that the driver would be able to get the material in the right place, me and my wife were very worried that it might not even be possible, Marlin (the driver) he was very helpful and he said he was gonna try his best to position exactly were we needed it WOW ! What a great driver, very positive attitude, he calmed us down with his great attitude and affirmed us that he will try his best and he sure did! we need more people like him! Very professional and respectful! Thank you Pioneer for such great service! Will come back to you again!"

"I would never buy from Pioneer again. They delivered over 60 tons of rocks, but with 10% dirt (as the image shows). They charged me for the dirt. When I asked for redress, they were dismissive and told me @I’m lucky, could be up to 30% dirt “ (again, which I would have paid for. Beware the contract, they call dirt “fines,”. I called the manager who directed me to another number to complain. They were defensive I believe then to be dishonest"