Shiny Nails 8919 North 19th Avenue, Phoenix, AZ 85021

"Nobody in the shop and I was told to come back because they were “busy.” The nail tech was in the middle of doing her own nails and the other lady was just wandering around with her phone in her hand."

"Mel has the worst customer service ever I tried to call to get my nails done on my lunch break and she told me because I have never been there before. I cannot get an appointment so that when I explain to her that I’m coming on my lunch break and I wanted to know what might be the best time to come she then tells me that they’re booked for the day so I wouldn’t be able to come at all anyway so I let her know that she could’ve told me that at the beginning of the conversation and she said oh sorry and hung up… well you just lost a potential good customer"

"If I could score with a negative star I would .I walked in and was told with a ugly look on his face that they could not help me and shewed me away .he could of just let me know nicely that he couldn't take me and offer to schedule me for next day.i google and found another shop 3min away they were excellent"

"I would’ve given this place a 2 star but I basically was robbed. 80$ for these nails. Are you kidding me? She couldn’t even give me what I asked for. (Green nails pic is what I showed her and this is the design she gave me.) I know better next time"

"Best nail salon I have been to. The staff were very professional and friendly. Following the covid guidelines to a tee. My nails are absolutely gorgeous. Took my mother in out for her birthday. She had a reference photo and they followed it so well. The final product is great and the process was to. I don't get my nails done often but, I might now."