Refined Nails & Spa 9524 West Camelback Road, Glendale, AZ 85305

"It’s been about 3yrs since I returned. The shop has since been upgraded, it is fresh, light, and quite beautiful. The service was excellent and I am so glad I came back, work was what I expected 2 owners ago-Super Happy!"

"I love this shop; it is so clean, and the staff is incredibly friendly. I really like the attention that they give every time I go there. I have had such a great experience that I have taken my daughter, my sister and even my son so they can experience this great shop as well. Thank you, Eric and team!!"

"HORRIBLE SERVICE!I don’t even know where to begin I walked in and the place seemed lonely should of know from the start.I gave it chance.I showed the lady a picture of what I wanted she confirmed she could do.Except she didn’t.I told her If she could fix it and she refused and wanted to charge me extra to fix her misunderstanding.I even had to create and account of how bad it was.I would think twice before coming here."

"They were so nasty to me, then I was driven by the older lady on the masssge chair. She kept on complaining in Japanese to her daughter and was just soooo rude to me. I do not recommend this place at all to anyone, except if you are mad to come here. I asked about the hot towels and her answer was sooo rude, I can’t believe I made my money for this nonsense. That’s the older lady in the picture with her daughter doing the nails. Two very nasty, rude, condescending and impatient ladies"

"I wish I had read the reviews before walking into this place. The older lady that did my nails had no idea what she was doing. Used Gel base coat to do the dip. This was the first indication that she didn't know what she was doing. Second she kept dipping my nail in the powder and leaving it in there for a while. Then she tried to file it and the powder was coming off. She would put more of the gel base on there and dip it again. She then tried putting Activator on top. Lastly she finally used the right dip base coat but at this point all the coats of powder she had done looked really bad. She then tried to use the drill to shape them. She was about to do the top coat when I told her I didn't like them. The lady that sits in the front then scooted over and tried to fix the mess that was done on my nails by drilling them with another more aggressive bit on the drill. When I told her she didn't use the right product she told me she did. I have been getting dip for 3 years and I know what is used. She fixed them as best as she could and they looked better than what they were. I still wasn't happy with them. They charged me $44.00 and I spent 1 hour and 25 minutes there. I will not be returning!!! They could care less."