Group One Motorwerks - Auto Repair for BMW, Mercedes, Audi, Mini, Porsche, Jaguar and Land Rover Vehicles in Tucson AZ 3412 North Dodge Boulevard, Tucson, AZ 85716

"BEWARE: This is not a shop you want to do business with! For a shop that charges almost the same exorbitant prices as the dealers, they certainly don't treat their customers with much respect. 3 below average service jobs there, the last job lacked such professionalism, a small claims case was required. There are many other more competent, less costly shops in the Tucson area, there is no need to even consider this shop an option. 3/22/2024 update by Phil Y - Response to Bart L - Bart L states "The part was a special order from Germany. You placed a non-refundable deposit on said part, as it was not returnable." - Absolutely Not True. There was no mention of it being a part from Germany nor non-refundable. Again, an example of the lack of professionalism."

"Group One Motorwerks is a great place to take your Mercedes. They update you with pictures of the things they have checked. Very impressed with the service here."

"The customer service is phenomenal, and they are always very detailed about what the issues are. They are also very honest, which I appreciate. Provided me with rides to work since I need to drop off early most times…Most importantly, the work is done correctly and they know what they are doing with foreign cars. I highly recommend if your looking for a good shop."

"***Update: I appologize, the sunglasses were in the crack between seat and center console at the very bottom, totally my fault(I did however looked through out my car before making this review). The work is excellent, very detailed. I have a short in my car that the actual Mercedes Benz dealership said they couldn't find and they found it. They are very professional, do good work and they do it in a timely manner."

"Overall, I believe the service was very good but I was surprised that the brake release knob was broken and I found that out when I released the emergency brake and the knob came off in my hand. Also the soft top was not closed completely but I didn’t realize that until I got home. These are minor issues but issues nonetheless. I’m very pleased with the work Patrick did because he found the problem with the ventilation system that was not caught by the Mercedes dealership even though I had asked them to check it more than once. I’ll definitely be coming back for future service at Group One Motorwerks. Thank you"