Brake Masters #159

"Great service. I called to Andy before made an appointment for my brakes. Pads and rotars changed in record time for an affordable price. Thank you"

"They got me in right away to do an oil change without an appointment and they were kind, fast, and professional. All the good things. I will definitely use them again for maintenance and such on my truck."

"Very friendly person greeted us. They checked our brake noise immediately. Gave some options on what they could do. We selected our preferred option which had a very reasonable price. They went to work on it immediately. We picked our truck up a couple of hours later. Highly recommend this store on Ina Rd in Tucson."

"Well I guess making an appointment days before doesn't mean anything, they will still take you in an hour and a half later, what's the purpose of an appointment if they can't honor it. Especially since waiting there and seeing two other customers walking in and being served with no appointment before me. I understand they had just an oil change and mine was a brake job but still.. Of course missed picking up my son from school because they didn't have it ready at the time promised, and since before leaving I checked the emergency brake to see if it works,(previous bad experience), and it didn't so they had to take it back in to readjust that. I know business are suffering with good reliable labor but their problem not the customer. There are several other brake shop to try next time."

"My two last oil changes have been horrible here, will not be returning again. The first time my oil was overfilled by quite a considerable amount, had to return to get it drained to the correct amount. I got a second oil change recently and the oil level is below the top spot, it was about 60% full. Quality control is atrocious at this location, two different visits and oil has been over and under filled. Would avoid this location in absolutely every scenario."