Star Nursery Garden and Rock Centers

"I ♥️ star nursery. Very friendly people and great assistance ."

"I have seen a number of references to Star Nursery in this group. I am incredibly frustrated with them. They will not take responsibilty for damaged caused to my brand new car by one of their landscape truck driving on S-93 in AZ. The truck was spewing granite all over the roaway and hit my car at least a dozen times. Multiple chips in the windsheild and paint chips. I tried calling the local office to get them to tell the guy to get off the road -- I wasn't the only one being pelted. I was referred to their corporate office. The office mgr took all the information and said she would send the info to the appropriate people. Their response was to have their lawyer send me a letter denying all responsiblity and telling me not to contact them again. I have photos and videos and licence number of truck and now have to pursue legal action to get them to take responsibility. I don't want to make an insurance claim on my policy..I have to pay a deductible and it impacts my furture rates. Why can't business owners be responsible for their accidents. I hope you take this into consideration next time you go there--because they try to cheat people by threatening them with lawyer letters."

"Very nice little place lots of outdoor stuff and best place for plants !"

"Star has no problem destroying someone’s yard and putting the blame back on the home owner. avoid them at all cost. They’ll destroy your gates and walls, laugh in your face when you have questions and have the audacity to tell you that’s why you have insurance."

"I ordered 17 yards of rock to be delivered in my back yard and unfortunately, the driver scraped my brick wall and ripped my back gate off after dumping the 2nd load of rock. The damage also includes movement of the back wall. He was very apologetic, took photos and sent to his corporate office. I won’t bore you with the details or time wasted trying to get a response from corporate but when I did get a response, it was from their , legal counsel who informed me that they would NOT be paying for the damage. Their counsel gleefully pointed out to me a statement buried in a paragraph at the bottom of my receipt, holding themself harmless from any personal injury or property damage during the delivery of product. I am attaching a copy of my receipt where under my signature in all capital letters, it states that any damage and/or shortages must be reported within 24 hours. Below that Read number two, where they hold themselves harmless for any personal injury or property damage resulting from the delivery. Their counsel told me that that is why I have homeowners insurance. The damage incurred was caused by the driver, but I am expected to pay for it. I will never use or recommend Star Nursery to anyone. I asked to speak to the owner of the company and the claims administrator laughed at me and stated “That’s not gonna happen.” I have emailed the owner of the company twice with no response. I caution anyone who is having product delivered to carefully read your receipt and be prepared to be responsible for any and all damaged caused by the Star Nursery employee during delivery."