Rack Room Shoes 5000 South Arizona Mills Circle, Tempe, AZ 85282

"The lady that helped me was awesome. I needed to exchange shoes I got at another location because they didn't have the size i needed and I was able to do it with no hassle. I will continue to get shoes here when they have the styles I like."

"I can always find a nice pair of shoes for church for a reasonable price"

"Sheldon the Store Manager is just beyond amazing! Not only did he assist me with my shoe shopping, but he took the time to play and talk with my toddler and I was actually able to look at the shoes to a mother or anyone who has toddlers that just means so much! He gave her some stickers and really spoke to her. Also he didn’t miss any customer coming in to greet them as well. I’ve never had a customer service experience like this one. All the employees were very attentive and friendly. The store was very clean and presentation of shoes and aisles were great. I’m coming back to this store not only because of the amazing, friendly, and professional customer service, but also because there is a variety of different types of shoes. And to Lilly who checked me out she was friendly, helpful, and professional. Everyone from the store manager Sheldon to Lilly at the register really went above and beyond. I haven’t seen the type of customer service and all while being genuinely sincere. I would suggest you to stop by and take a look for yourself. Thank you Sheldon, Lilly and everyone at Rack Room Shoes! I’ll be back for the shoes and to see Sheldon and Lilly!"

"HIGHLY RECOMMEND THIS LOCATION! Janessa & Logan have AMAZING customer service skills. It's rare now a days to find store clerks that are eager to help you, much less go the extra mile like Janessa, the store manager did. Janessa also had Logan help us, and we were able to see that she hires & trains people with her same excellent customer service values! Thank you!"