Firehouse Subs Mill Crossing 2100 South Gilbert Road, Chandler, AZ 85286

"I don't ever write reviews but this places needs a heads up to customers , I ordered a large Italian sub to go and when I got home and opened it half the bread is missing and just had toppings I was shocked since it was purposely packed that way it's not like you wouldn't notice ? I went drove all the way back and confronted the situation, got a refund but the punk kids working there besides the manager all had a little smurk on their face thinking it was funny I've honestly out of anywhere I've eaten never felt sp disrespected definitely will never go to this one again and make sure anyone I know is warned too."

"This is at least the fourth time we’ve gotten an incorrect from this location and we will not be returning. We were the only people in the store, and the condiments were swapped on the sandwiches. I’ve worked at firehouse before and it’s not the easiest sandwich job but when there’s only two sandwiches on the line before the end of the night you should train your employees to have better customer service. I know food service is thankless work but the kids that work here are rude and it feels like I’m personally bothering them when I order a sandwich. Do better."

"Nice sandwiches, was a goof up in my take out order but didn't know until we were home. They insisted on giving correct order next time for free, absolutely top tier customer service."

"Ordered a sandwich to go. Got home and this was how it was thrown in the box. I was the only customer in there, so there was no rush. They also left off the condiments. Service was curt. I won't be returning to this franchise."

"I walked in the shop at 3:07, mins you we were the only ones there. The 2 girl making the sandwiches we’re talking, talking , not talking and making the sandwiches, just stopped everything and talked . Vert very frustrating. We got our sandwiches at 3:26! Please train your employees to always put customers first and foremost or Al least multi task. Not acceptable Won’t be coming back to this location What a shame"