Taco Bell 6645 West Happy Valley Road, Glendale, AZ 85310

"I’m not sure what is going on here. This was my favorite location. It was nice to have a reliable place to go when I was feeling lazy. But y’all are mean. The people who work at night are just mean. No one in here cares about any of the customers. They’re not helpful. If you have any questions you’re met with hatefulness. I don’t get it. If you make a mistake, it’s totally fine, own it and fix it. I get it, you don’t want to work at Taco Bell, but you can at least be nice. If you’re out of something, offer a refund, don’t be mean to be because I don’t want cinnamon twists instead of nachos. Like?? Weird."

"The worse Taco Bell I’ve ever had experienced. Order delivery with their app and all the driver who they contract brings me is a drink not my dinner of 30 dollars just one singular drink. The store offers no solution. Says they’ll make it another day. It’s dinner for tonight not in the future. Terrible crew here."

"My entire visit there was a young lady standing behind the counter. She told me I had to order at the self service machines, she could not take my order at the counter. Once I ordered the receipt did not get text to my phone. So I ask the clerk ( after about two minutes), "excuse me do know if my order when through, I did not get a text receipt." The clerk said, "I have no way to check!" ... Wait for it... I had to hold my tongue. Then I ask politely. "Hmm, I hope it worked. Would you be willing to ask if the cook line got the order." Maybe this was a new employee, who knows. As an employee of any company or organization when you wear a uniform there is no real way for customers to know if you have worked at a company for 1 day, 1 year, or longer. You represent that organizations. Standing cross-armed behind a register (or at least where the registers have been at this particular Taco Bell for the past 6 years) is not a professional or welcoming imagine. We must be mindful of our actions. Taco Bell, replacing all registers with self order machine is offensive. I will avoid this Taco Bell in the future."

"I now remember why I don’t go here anymore. Why did I just pay $11 for lettuce and bread?… and didn’t even put a dent in my hunger?…. Why did my my regular taco have 5 times more beef in it than my crunch wrap supreme that was filled with lettuce? Cashier forgot to give me my drink and didn’t even apologize about it when going back. Not going back to Taco Bell again and this was just a reminder on why I stopped to start with."

"Definitely avoid this place! I ordered through Uber Eats 2 days and both days I had my order canceled and money on hold waiting for the refund. Understanding that it could be an app error, I drove and walked in to this location to order. While attempting to place an order, I realized that some items were not on the menu. I spoke to a worker and their manager and they both said that these are "Online Only" and are unable to place and make my order unless I do an online order. ?!? I've worked in the fast food industry and that is probably one of the worst response and customer service I have seen. As other people will see this review, you not only lost my business, but theirs as well. (:"