Jimmy John's 5890 West Thunderbird Road, Glendale, AZ 85306

"Drive over last night and as usual sign on the door saying store is closed so I have to drive up to 59th and Union Hills. Not gonna loose sleep over it but it's happened far too many times. Usually its "we are outta bread"....sign or I am told when I walk in. Feel sorry for employees if that's truly the case but how do you constantly run outta bread. I'm done going there anymore. O feel like mgmnt really doesnt care. Fireside Subs is closer anyway."

"Just one guy working the counter as hard as he can and he deserves some help. Classic example of owners not giving a damn and leaning on their employees to solve their problems. Wouldn’t blame them if he just quit. Slowest service ever cause he’s working alone. Give him some help!!!"

"During the day absolutely great but later in the evening the customer service is terrible!!! I rarely ever review but after being a customer almost daily far a while I felt I needed to. Numerous Numerous occasions only in the evening I often times try to order around 8 pm & the store closes at 9 pm so you would think that you have enough time. I've been told over and over they are out of bread so they are unavailable to make sandwiches. I have put in online orders and I've been called back after from JJs stating they are out of bread and I would get a refund which I didn't get. I totally understand that they may run our of bread at times but when it's literally almost each day during the week it doesn't make sense. Also I have arrived at this location several times in the evening anywhere between 8pm and 8:20 pm as that's when I'm off of work and the shop is closed when they always close at 9 so they close early all the time. I stopped going here all together. Again during the day no issues whatsoever it's the evening staff."

"Ordered delivery from this location today and I just want to recognize the staff for going above and beyond. I guess they were running behind, which I didn’t notice, but the manager called to apologize for any delays and to let me know the driver was on the way. Both the manager and driver were so friendly and considerate. Just want to say thank you!"

"Awesome service, great tasting sandwich, the associate had great energy and provided perfect service. Even asked about the food and service on the way out….give that guy a promotion. Thank you for everything, lunch was very enjoyable!"