Kneaders Bakery & Cafe 6611 East McDowell Road, Mesa, AZ 85215

"First time visiting this location and will be my last. Never had a problem at any other location. Placed order thru app while I was at the library nearby. Order was reported to be ready for pickup in 18 min. Arrived 24 mins later in drive thru and was told they were still making my order and to pull forward. After waiting another 10 mins, I pulled up to an empty window, was never greeted and then was handed my bag after I had to give my first and last name. I asked for an extra set of utensils since I would be sharing the French toast and was told all they had were spoons! :[ This place apparently is run by someone who doesn't care about their customers enough to not let basic items run out nor employ competent and courteous staff members."

"Food as always fresh and abundant. Greeted by Freddie with a big welcoming smile asking how we were today before taking our order. Leslie brought it to our table with smiling face saying great to see you. And finally Gena stopped by to see if everything was ok. She always manages to stop by and say she is happy we are there. We eat there often and have never been disappointed."

"I had an amazing lunch today at Kneaders the staff especially the assistant manager Gina were so nice and helpful. I shared a tuna melt and a turkey bacon avocado sandwich they were both delicious. I finished with the raspberry lemon tart which was fantastic! It was my first time at a Kneaders and I will definitely be back again !"

"After a not so great visit to a place next door, we decided to visit Kneaders. Best decision to end out trip to AZ. From start to finish we were so thankful we stopped in. The staff was amazing. The atmosphere was so warming, and the food was outstanding. Thank you to Gina, our friend from KY, and the manager (I couldn't remember her name) for making us feel so welcome!"

"This food here is the best. It’s fresh and healthy and this is truly one of my favorite places to eat. However, the service is horrible. I order at minimum 3 times a week and almost every time I get my food delivered something is missing or wrong. The manager usually provides a replacement meal but it’s really horrible when you order your lunch and don’t receive what you ordered. You either go without or have to drive there to get your order corrected. I’m talking missing avocado on a TBA, missing turkey on the Avocado salad that I paid extra for, missing sides, drinks and modifications to orders. Today I picked up my meal and didn’t catch that they put ranch (lactose intolerant) instead of the Balsamic I ordered. I didn’t notice until I got back to my office. I’m so sick of calling them that I’m writing this review in hopes they start to do a better job. My salad is dry and some if my fruit is nasty! Thanks for messing up my order as always!"