Walgreens 18600 South Nogales Highway, Green Valley, AZ 85614

"Honestly hard to believe how bad this pharmacy is. Getting my mother's many medications refilled here is almost always a nightmare. Phone service - horrible. Customer service - horrible. If you question them, they talk over you, yell at you, tell you to call the corporate number, tell you to call the insurance. Anything but actually help. If you ask "why" they say "I don't know." I have honestly never experienced a business that deals in the welfare of sick people that is so uncaring, so dismissive, and so rude. I would give ZERO stars if I could. AWFUL!"

"Waiting in line at the Old Nogales Highway location. Three people ahead of me. Finally made it to the window at 1327. They just put a sign out saying closed from 1330-1400 for a break. You couldn't service the last customer in line? Literally no one behind me. So incredibly rude."

"I have low expectations for Walgreens anyway but this one is particularly bad. The employee in photos & their kiosk made no mention that photo orders would take an hour to complete. It’s 2023 - everywhere else prints 4x6 photos on the spot. When we asked the employee if she could print the pictures she said we’d need to come back an hour later and then stood around messing with her phone. Zero desire to help the customer or provide a good experience. Save time and go elsewhere."

"incompetent. won’t let me pick my prescriptions up and have been given a different excuse every time (from “we go on lunch soon” when it was an hour before that to “we can’t let you pay until your insurance sends a denial to your doctors office” to flat out “you can’t pick it up yet” when they literally have it in hand!!) . have never had this happen where i’m turned away after offering to pay cash; not even at another walgreens. i’ve never had to wait (at all but definitely not) more than a week to pay cash for a prescription. this is the closest pharmacy to me but at this point i just have to transfer elsewhere."

"This one of the worst Walgreens that I have visited. The pharmacy is super slow and there are often error with the system. The employees are nice and apparently over worked with the type of lines I have been in - they need better time management or new leadership"