Panera Bread 2820 East Germann Road, Chandler, AZ 85286

"I recently placed a mobile order and got a salad. there was a short red hair in my salad dressing. when i called the store and asked for a manager, the manager insisted there was no one with red hair and implied that it was my hair. i have long brown hair which is tied back because i came from work. and my hair could not have ended up INSIDE the salad dressing cup before i had even opened it."

"Panera/Paradise Bakery used to be my go-to for lunch. While the taste of the food is still good, the quantity and quality of what I get has gone far down hill. I've ordered chicken noodle soup that was mostly broth and no chicken, and the sandwiches are slammed together with no thought whatsoever (all of the proteins are in the middle) and the quantity of the proteins has gone way down. My go-to was always the chicken salad sandwich. Today, I ordered and I literally couldn't see any of the chicken until I opened it up-and then was disappointed with the amount of chicken salad on it."

"I have always been such a huge fan of Panera till I went there and had the rudest service ever. The girl also dropped my bread onto the counter where you pick up the food and she rolled her eyes and made me throw it away, when all I did was politely ask her for a new one (since peoples hands are on that counter picking up their food). I have never had service like this in my life. I’m such a shy quiet girl and she made me feel so unwelcomed at my favorite soup and bread place because of this I haven’t been back. Not even to any of the other locations. I wasn’t gonna give a feed back but it was also a health concern that she didn’t think to realize I was gonna eat a bread that she had dropped on the counter! I believe her name was Maddy. I wasn’t gonna write but my cousin (who works in food management) was there also suggested that I do because that wasn’t okay customer service and again it’s a health violation with the food… I was going through a rough time during that as well and when she gave me a new piece of bread but made me feel the way I did, I lost my appetite and didn’t even eat my food:/"

"Honestly love this place but incredibly disappointed. After a 12 hour day of work I wanted to order door dash. However the app doesn’t offer the option to add a French baguette with their soup. ( the best part ) With that being said I decided to drive out of my way to pick up the order so I’d get that French baguette… By the time I got home to eat my food I noticed the bread was missing. I wish you could’ve seen my face… completely disappointed."

"This is a nice Panera location. I'm honestly not a huge fan of the food. I feel like it's a little overpriced and bland, but the unlimited sip club makes coming here worth it. The people at this specific location were all great!"