Starbucks,

9301 East Shea Boulevard Mercado del Rancho Shopping Center, Scottsdale, AZ 85260

"Super Slow and lady at window had no idea what she was doing waited about 25 mins and there was only 1 person ahead of me"

"The wait wasn't too long and the cashier was friendly. We ordered through the app and picked up at the window. My drink was wrong but, everything else was right. Tastes a bit off. I'll survive. Cute holiday cups."

"I’m literally stuck in the drive through line for 30 min. I have never been stuck like this. I have an appointment and was 15 min early so I was like well I will go grab some coffee. I thought 15 min would be enough for what looked like a short line. I’ve now been in it for 30 min. I just called my appointment and now I’m probably going to have to get rescheduled. It was so hard to get my appointment, and I never considered I could get stuck in a Starbucks line for what will end up being 45 minutes plus. I think this is my final straw with Starbucks. There is much better coffee and service out there. Worst thing, once I do make it to the counter, I bet they will ask me for a tip on top of it…."

"It’s a busy little place with limited seating but the staff manages it well. They are friendly and efficient. The only reason I didn’t give 5 stars for atmosphere is because it is busy and I am tired. But it really is a great place."

"This particular starbucks locations was at one point excellent. Now however it truly SUCKS. The staff is polite enough but they're all youngish kids who don't know what they are doing. (At least that's how it feels to me) they messed up my order twice and before I even was able to place the order they 3 different people MESSED up the transaction at least 6 times TOTAL!!! I try never to go to this store since the pandemic started but sometimes there is no other choice."