Dunkin',

8847 Talking Stick Way, Scottsdale, AZ 85258

"Friday March 16. The outside building looked compelling and DD+BR isn’t readily available in my area back home. I pruned in for a Chai Tea Latte, two donuts, and two scoops of ice cream Pros: +Outbuilding aesthetics very inviting. +Servers are working as hard and as fast as possible. Cons: +Bad Chai Tea Latte. Hardly any flavor. +The two workers did everything they could to keep pace with Coffee Counter, Drive Through, and Scooping Ice Cream! We had a significant wait time for ice cream. We noted we were amazed at the work load these folks were taking and that the manager should rethink the employment strategy. +The special recommended “Churro Donut” was like a dry piece of old bread. Don’t get that one. +Tables can’t be cleaned regularly because the two servers work load is insane."

"Probably one of the worst experiences at any Dunkin. All of the staff seemed completely uninterested in being there or serving customers. Very short and rude. Donuts all looked like they had been sat on and were stale. Got a refresher and watched one of the staff members lift and use the inside of her shirt to open the juice box. The place was so filthy."

"Former employee!! I couldn’t work this location anymore and I had to quit. The new manager (Mariah) would make us reuse the creamer, milk and almond milk. Not only did they make us save the dairy products the donuts and bagels are DAYS old. The manager told me to just “heat it up in the oven” so it would make the bagel less hard. They also reuse cups and wash them to “save more product” so know that you probably drinking out of a used cup. Employees were treated horribly, if I got called in on my off day and I said no she would ignore me the day I come in. Cherry on top!! There is mold in the freezer, the racks just have mold spots. Please don’t eat here anymore. It needs to be checked out."

"Only giving 2 stars because the ice cream cakes were fully stocked. However, I would give a 1 star for everything else. Kids working there were VERY slow, and not interested in preparing orders. Donut options were slim not stocked. Store was filthy. Floor looked like it hadn't been mopped for weeks. This was at 1 p.m. on a Saturday. Also. Maybe an apron for workers would be a good idea? The workers clothes we COVERED in food and stains."

"Ordered 2 medium lattes with an extra espresso shot and a box of munchkins. $28 later I realized I was overcharged for the espresso that was never even added to the coffee. It tasted like pure vanilla syrup and you can tell by the color of it in the photo."