Starbucks 7014 East Camelback Road, Scottsdale, AZ 85251

"This Starbucks always seem to be out of certain drinks and customizations for drinks. I understand it’s at a mall and it gets busy but them running out of things seem to happen more often than not. And this is the only Starbucks I can go to that’s convenient for me since I work at the mall. Plus, the service is not always the best at this Starbucks. Very disappointing. Please do better."

"Being that I work at the mall, I just wish I could say the baristas were friendly. I understand they are busy, but even when I come at 8am before shoppers arrive, the customer service is terrible. I feel like a burden if I ever need anything. I try to make connections but with no avail. No smiles, eye contact, or your welcomes. I also understand there may be different regulations with the mall location, I just wish they explained things nicely. It’s also fairly unclean. If I can, I go to the Nordstrom Cafe now despite the longer wait."

"I got a venti double chocolate chip frappuccino with oat milk and no whipped cream and they supplied what I asked for. I felt a feeling of patience and kindness from the people that took my order and I appreciate it a lot. They made sure they got my order correct and I appreciate their kindness. Plus, I love how late they close. I wasn’t having the best day and wanted to treat myself and they were one of the only starbucks locations open. It did take a little bit to receive my drink but I don’t mind a wait. The location is inside the mall so I do wish it was possible to have the restaurant with an outdoor entrance but other than that, no complaints "