Starbucks 5040 West Cactus Road, Glendale, AZ 85304

"Love this location staff is friendly manager has been here forever and remembers faces and drinks even if its been awhile since you been in. Drinks are always consistent they always taste amazing not burnt or to much milk or to sweet . Always enjoy my drink from this location. Very clean store as well."

"I was a loyal Starbucks customer for 28 years. Not anymore! Politics aside, the corporation should remain neutral on politics. I am a special diet called keto. I usually head in the mornings to Albertsons deli on Cactus and 51st ave for a small portion of meats to consume at the store. I have done this for about 2 years at this location on Saturday and or Sunday mornings. The baristas that work there are rude do not acknowledge your presence. Many a time I initiate pleasantries like, " good- morning" I am totally ignored. They are on their smartphones listening to pandora and texting. They so lazy and never clean the tables either."

"I have never been more upset than I have been with a Starbucks. I have walked in multiple times to this Starbucks inside Albertsons and have had terrible service in the recent months. The so called manager Liz has a poor attitude and is always rude no matter what day it is. They never have anything ready or prepped because she is lazy. She is never actually at the Starbucks store in Albertsons and is always having to be paged to come back to her post. She is usually the only one there because she doesn't like working with others which she has told me herself. She stated she prefers it better that way. So yes her labor may be low which is good but they get no service to make up for the low labor because she is consistently rude and I myself have even walked in seen her and left because I don't appreciate terrible customer service. Why would I want to go somewhere where the person is going to be rude and selfish and only think about themselves. If you don't want to put the work in and be pleasant please don't work somewhere that is customer service oriented."

"Worst service I've ever received.. First I waited for at least 10 minutes before I had to ask one of the Albertsons​ workers if the Starbucks was even open.. then when Liz the employee who rudely approached me saying "wud up" to take my order at 10 AM couldn't make my beverage due to her blender soaking in cleaning products. I appreciate the cleanliness but it's not even noon yet quick rinse will due. Horrible .. stay away waist of time!"

"Terrible! The so called manager there who is the barista in the mornings is rude she is so unprofessional. while she is rambling off with someone else or is "cleaning", She will ask you if you can wait so she can finish what she is doing. 5-10 min pass by then She asks "WHAT YOU WANT" when your going to order. Once I try to order she also will recommend something else then what you ordered and if you don't get what she recommends she rolls her eyes, walks away and starts slamming on blenders and from across the bar she will yell what size I want. Its like it bothers her when someone orders. I don't understand why she is in the business if she hates talking to people. For the first time I decided I would not order and told her I'd just walk away since it bothered her so much that I didn't want her peach tea and I wanted a caramel frapp. And when I told her I was just going to walk away she said why and then said okay fine with me. I feel disgusted with her customer service. I will not buy starbucks here again."