Starbucks 6611 West Bell Road, Glendale, AZ 85308

"It's pretty sad when a cup of coffee costs more than a gallon of gas"

"I should know better than to come to an Starbucks. Their service is way too slow and their drinks are getting smaller while the prices higher. The staff acts like you inconvenienced them when you order. Starbucks is honestly overrated."

"Staff is super kind! I was in a bit of a rush and accidentally ordered my drink at the wrong location. Since I had already paid for it, they were awesome enough to remake it for me! Thank you!"

"Tiffany has the WORST customer service I have ever seen!!!! She is extremely rude and has absolutely ZERO manners in person and on the phone! She's very short with her words and makes such an ugly starbucks experience. I have never felt so disrespected at a starbucks before. Usually the baristas are so super friendly. When telling Tiffany about the bad experience, her excuse to me was that she had another costumer, but the previous customer had left with their drink before she even took our order. If you hate your job, leave and get a new one that has no customer service needed because that's clearly NOT what you're good at!!!! Not sure who's doing the hiring at this location but maybe they need to look into someone with better customer service and makes customers feel welcome!!!!"

"I had a great experience two days in a row. I came into Starbucks around 3:30 pm both days There was only one staff member on hand and she was hit with a rush and she handled it well and with poise. Her name was Melody and I appreciate her professionalism. Keep up the good work!"