Firestone Complete Auto Care 4301 East Thomas Road, Phoenix, AZ 85018

"This operation is a scam. I brought my Honda Civic in for new brakes, grinding rotors, and drums. The car's shimmying and poor braking seemed to get worse after their service, so I took the car to a Honda dealership to have them inspect it. The Honda service people told me that the old pads were still on the car, and it looked like the brake pads, rotors and drums had not been touched. Firestone charged me $400 for their 'service,' but didn't do anything. Not only is the frustrating, but it was dangerous for me, as my supposedly 'new' brakes could have failed at any time."

"Jeff and Michael delivered incredible service and the car was taken care of when they said it would be. This location and these gentlemen are great representatives of your company. Highly recommend."

"I needed an alignment done on my car. I purchased the Lifetime Alignment for a very reasonable price, and have been thrilled with it. Within 2 weeks, I accidentally hit a curb pretty badly. I called and they had availability very quickly to get me back in. They performed the alignment again very quickly, and the best part is it was already paid for. They have been extremely pleasant and easy to deal with. I highly recommend them!"

"Made same day appointment for an oil change. Took less than an hour and very reasonable price! Will definitely be coming back for future oil changes. Friendly staff too."

"They are always so thorough, helpful and knowledgeable. This is the first time I have found a place that i feel comfortable brining my truck back to since i have moved to Arizona. and it's been 23 years now. Just love these guys they are honest i was going to have a battery put in, and they put a tire on for me as well, they called my up said you're all set, and we tested the battery and you don't need on yet and showed me the test results, and it was still running at like 90% so that saved me over 229 bucks. Best firestone i have ever been too!"