Hungry Howie's Pizza 3515 West Union Hills Drive, Glendale, AZ 85308

"Ordered over phone said it’d take 15 minutes; 2 hours before Super Bowl, I know football and pizza lot of orders. But really don’t lie and waste customers time. Time wasted in place an I’d expect discounted price if not free. Doubled my time of what was told by your company. Got here to pick it up 26 minutes then say it will be another 10 minutes. Don’t lie to customers and say the wrong time especially on purpose. Bad service and policy. One guy cooking, one lady front can’t answer basic question if my order is ready at first. Next post will let you know if order is correct and cooked. Part 1 of 2. Site wouldn’t let me do a new review. So Part 2 of 2, actually came to triple, x3 longer than said, 45 minutes is totally different than 15 minutes wait time. Pizza was okay, howie bread light golden crispy outside, but middle parts little undercooked doughy. Shouldn’t matter if busy or Super Bowl, that’s why you know your job and say it’ll be longer is busy. That’s what hosts at restaurants do. Your employee even attempted he forgot to change the time for waiting. Dropped the customer service ball here. Why do I need to call your number? Is that where bad reviews go?"

"I ordered two pizzas that were extra pepperoni and pepperoni with bacon with the two for 7.99 coupon on the app. My order was completed before the scheduled time it was supposed to be finished which is greatly appreciated and the worker who attended me was very polite and nice so it was a great start to my day. I recommend going if you want delicious pizza and great service!!"

"I entered the store to pick up two orders to deliver for doordash. I went inside and there was nobody at the counter. There were no other customers in the stote except for myself. I made noise, said hello, and still, no help. I would understand if they were busy and maybe called out to let me know they were aware of my existence, but that was not the case. Eventually another person walked in to pick up an order. He spoke to the employee as if they were long time friends. He simply yelled out upon entering and the employee came right to the front to give him the order. I had stood there being ignored for a good few minutes up until that point. The guy that worked there quickly gave me the orders while chatting it up with his buddy and exited the store as I did to go out front and check out his buddy's new car. He obviously doesn't seem to care for customer service, or his job, really. He wasn't rude to me so directly. Rather his lack of customer service or even caring that I had entered the store was the rude act. The orders were pretty hot and there were no complaints from either customer upon delivering them, so I'm assuming it tasted good and the orders themselves were correct."

"I'm very disappointed and officially labeling this the worst Hungry Howie's location in the valley. Customer service was lack luster, delivery was terrible and even more important the food was a mess. No effort put in, both of our XL pizzas appeared to have been dropped or just thrown around by the delivery person I am guessing. And Our medium cheese pizza was not even cut, we had to cut it ourselves. This turned into the worst work related lunch I did with my team because of this experience and I will not be ordering pizza from here again. I was also quoted 40 minutes and it took an hour and half to get it 3 pizzas..."

"Ordered through Doordash I put no olives replace with jalapeños they didn’t do that I also payed for marinara dipping sauce for my bread and they didn’t put the sauce and dough for my stuffed pepperoni bread is extremely burned."