Batteries Plus 6680 West Bell Road, Glendale, AZ 85308

"Extraordinarily rude and disrespectful staff literally the most confused and unfathomably rude person I have ever seen in my life. They recently had a policy change, and instead of telling me nicely, he decided to be extraordinarily rude about it I often recommend customers of mine to go to batteries plus to purchase replacement batteries I deal with over a thousand people a year believe me I will be changing my recommendations accordingly"

"Have gone here for years. I went in to have a watch battery replaced. $23 to replace with lifetime warrenty or$5 for the battery. I did not know what battery I needed. In the past, they had better customer service and would look to see which one I needed. Came home and ordered on Amazon for $5.10 total cost. Will be here tomorrow and I will replace it. Prior to the fire they had I had paid for lifetime warrenty so opted not to go that route again. That info was lost in fire, but I wanted to give them business again. Customer service is not same as before."

"Sham. Sold us a bad battery, dead within 6 months. Refused to replace it. Asked me to sit and wait "a couple hours" to charge it. Laughable. Will never shop here again. Update: Manager Sheila did a great job of remedying the situation. Appreciate her following up to fix things."

"Maria customer service was great. Michael was very helpful with his expertise. I appreciate his help. Recommend this store for your battery needs."

"I needed a new battery for my 2 year-old SUV. I called the local car dealer where I bought the vehicle and the earliest service appointment was in 6 or 7 days. Plus, the battery I needed was currently not in stock. The service manager suggested I check with Costco and BatteriesPlus. Costco also did not have the battery, but my favorite BatteriesPlus store did! Michael took my call and he put my name on the battery. When I came to buy the battery, around 90 minutes after my phone call, Sheila helped me through the purchase process and then showed me, in detail, how to install the new battery. I have gone to this BatteriesPlus store for many years and have asked for help with some pretty bizarre battery needs. This team has never let me down! Thank you!"