Bo Knows Auto LLC

"Best service around and great prices! They value their customers and won't screw anyone over. There is a reason they are always busy! I would recommend everyone go here. I refuse to take my vehicles anywhere else, including my luxury vehicle!"

"One 0f the things I enjoyed was the friendliness of the staff. They called and told me what was wrong and the cost and gave me choices. The car was done in 5 hours. They will also drive you home and pick you up. Far surpasses the horrible service at Big O Tire."

"Not at all knowledgeable. I know more about fixing cars just from what I've picked up over the years. They also called my friend a racist just to try and shut them up for telling their bad experience on Facebook. I only know about two peoples experience with Bo Knows. Mine and Rikki's. I brought my truck in for a loud grinding noise in the front end. It sounded like bearings going out or gears not meshing properly. Before I left I drove it with the mechanic to make sure they knew exactly what I was talking about. Three days later I get a call that everything is fixed and I have a "perfectly smooth running truck." When I get there it is not a perfectly smooth running truck at all. It is exactly the same as when I left it. LOUD grinding noise still present. How anyone could have mistaken it for fixed I'll never know. It wasn't like the issue was subtle or anything. It was loud and obvious. So it turns out that they replaced my front passenger wheel bearing {which I replaced myself 8 months previously and there was nothing wrong with.} Understandably confused I asked them what they did to diagnose the problem and no one had a good answer to that. So I asked if they ran an infrared thermometer at the possible problem spots in the front end after driving it a little and they didn't know what I was talking about. I had to explain that when bearings are going bad or gears aren't meshing properly they heat up like a kettle and the proper way to figure out whats going on is to look for the hot spot. This is something a mechanic should know. I'll be here all day if I relate the other two failed attempts to get service done on that truck at Bo Knows but suffice it to say that it's like the three stooges there and from my experience they are not competent enough to fix vehicles. They once told Rikki that she needed all new rotors 15,000 miles after they replaced all the rotors. I guess they forgot. I checked them and they were fine. Unbelievable."

"I must recommend this company to anyone that needs help, advice, or any work done on their vehicle . Rich is amazing. Not only does the work get done in a quick turn around time, but the patience that Rich has for the people he talks to is exceptional.. for me, not understanding anything about cars, parts,names of anything under that hood, he will explain and help you understand. The patience and kindness means a lot.. The knowledge and communication working with Rich and his team makes me feel comfortable to keep coming back whenever I need. The honesty is amazing as well. I was under the impression I needed several motor mounts replaced since I had only gotten one replaced several months ago from them, and was advised that another may need to be replaced soon.. Made a time and got a quote for the mounts to get everything fixed since I was in a financial place to do it at this time and also considering the vehicle is 10 years old.. I need to take care of it to make it last, Rich called and said that everything looks great and nothing needs replaced. That made me feel good, not only did it save me but honestly, if there was something that needed to be fixed, they would have done it and gladly got paid for it..but they didnt need to replace them..overall experience I will give them a 10... HONEST, PATIENT, KIND, RESPECTFUL, KNOWLEDGABLE AND QUICK.. THANK YOU ALL"

"The staff and entire team were fantastic! Friendly, knowledgeable, and professional through and through. Did I mention that they were fast as well!? When I brought my car in for a starter issue, brake, and oil change, I was totally shocked when they said I could pick it up that same afternoon!!! Did I mention that they also do a "courtesy" pick-up?! I didn t have a ride back out to their shop to get my car and they sent someone out to get me! Totally awesome!!!! I would highly recommend these guys to anyone in the area with car issues. I know that if I have any more car troubles, (and I am in Maricopa) this is the place I will be going to. 10 STARS!!!!!"