Brake Masters #234

"My rear brakes were noisy after having the shoes replaced and the drums turned. Took the car back, they replaced the shoes under warranty. 1 week later the brakes are squeaking again. Took the car back again, they turned the drums. Brakes started squeaking again the next day. I drive a corolla, the most common car on earth. Edit: They have opted to replace all of the brake hardware with parts from another brand. I will drive the car for a few days to make sure the issue is resolved. Final edit: The brakes are still noisy. At this point I want my money back. I am going to make a formal complaint with the Arizona Corporation Commission and the Attorney General."

"I love the service I received. The team was courteous and quickly got me set up for repair. I had no expectations but they exceeded my best hopes. Definitely will be going to them for t service needs."

"I've never left a bad review for any business until now.. I took my truck here for an oil change and alignment. Upon inspection they recommended some other services being done. Replace rack and pinion, flush power steering, some other boots were leaking grease, etc. I don't know much about vehicles so I trusted them. I paid them a lot of money to get this extra work done. When I got my truck back, it was leaking power steering. Never leaked anything before I took it in. They tell me it's wear and tear and would be $750 dollars to fix the power steering leak. After I already paid well over $2000 for the other work. The guy at the front counter said none of the work they did had anything to do with my power steering. I talked to other mechanics and turns out rack and pinion directly involves power steering plus their invoice literally says "power steering flush".. I'll never recommend this place to anyone nor will I ever go back. Fool me once.."

"Even with an appointment, it took two hours for an oil change and tire rotation. So, that’s aggravating, but the employees were friendly and the waiting area was clean. Two days after my tire rotation, I’ve got a low tire pressure notification. I’m not sure if it’s related or just a coincidence. I’ll have it checked out later today."