Precision Tune Auto Care

"Worst customer service. They refuse to stand behind the tires. We got tires from them and they were nothing but problems. Only one manager will help if the other one isn't there. The skinny manager blamed us and told us we were bad drivers. He also told us that we had to much weight in the car and that was another problem. Since we have had nothing in the SUV but me and the kids... thank you for calling us fat. We are leaning towards they were the wrong tires for the car but it's better to blame the customer. My husband also read there were bad batches of the tires made and its sounding like we got those..... nope tell them they run into curbs all the time, only drive into potholes and put to much weight in the car. Apparently I was so busy and had no clue. We bought and changed tires ourself. Every problem was fixed. Would recommend NO ONE TO GO THERE. We have heard so many people having problems there. AAFES needs to cancel their contract."

"I won't be returning, they lied to me about the warranty for my tires over the phone, and then tried to sell me the wrong size tires. Back to discount tire for me. By the way since they are a contractor on post they still have sales tax like a normal place"

"Joe was really professional and was able to explain in detail to me what the purpose of my shocks were. I now understand that there is fluid in them that can leak out with time. Gabe was really awesome too and got my appointment set so I was in and out in a jiffy. Love this place and love the people here. Highly recommend this shop."

"Had priority items of the 60K mile service performed on my Subaru as I am breaking it into 3 evolutions. The manager was very helpful and explicit in explaining which services should be performed first. The service was done in a timely manner and at a reasonable cost, saving me money over the dealer cost. The manager did not try to upsell me any goods or services only mentioning the wear on my tires, which I already knew. I am trusting that all paid for services were done to a high quality as having read over other reviews one never knows. I don’t get under the lid of my car to verify it or inspect. At this point, I will return to have the other 60K mile checklist items done soon. This service was performed at DM on 01-25-2022."

"I took my car in for an alignment, turns out my car didn't even need one and was perfectly aligned to factory standards. But instead of informing me of that, they did an "alignment" anyways, making a .05 adjustment on one tire that didn't even need to be adjusted, and charging me $40 for it. When I got home, I was looking over the paper they gave to me showing what they aligned and realized what happened. Right on the very paper they gave me, they showed me my car was completely up to factory standards prior to them even touching it and that they practically scammed me. My car did not need an alignment and the "alignment" they gave me shouldnt even be considered one. The only reason I didn't give one star is because they were super quick to refund me when I called them about it. Be careful! Check to make sure they actually do the work they say they are going to do on your car and if you car even really needs it."