Definitive Roosevelt Showroom 6206 Roosevelt Way Northeast, Seattle, WA 98115

"What a talented and ethical outfit Definitive is! And they have an absolute gem in Mel Mesick, who goes so far his position as "sales" in going the extra mile for his customers. Who he treats like gold. Better service than a Five Star hotel!"

"I had a big problem with my existing home speaker system which had not been installed initially by Definitive. Loose wires were going everywhere and I could not possibly figure out "what went where." Although Definitive does not normally work on systems it has not installed, Mel Mesick made an exception. He came to our house and sorted through the confusing (to me) array of wires and got the system running. It's not the system I would have bought had I originally gone to Definitive, but it now works and meets my needs. I admire people with expertise in an area in which I am totally lacking. Thanks Mel."

"Amazing service, above and beyond. I live in Anchorage, AK and I was looking to upgrade to McIntosh gear and high end B&W. There are no dealers up here for that equipment, so logistically this could be challenging. When I called Definitive Seattle to discuss audio gear and upgrading my system, Mel Mesick took the call. Immediately, we clicked and throughout the entire proceess from up here to listening in the showroom, he went above and beyond any other salesman I have ever worked with. The knowledge and expertise he has at his fingertips will blow you away. I have only come across a couple salespeople in my life that have been this knowledgeable. He spent hours over the phone and in person discussing options, suggesting cost effective solutions, coordinating the listening session, and expertly shipping and crating all the equipment to a standard I have not experienced before. In the end, the system is beyond what I could imagine and I consider Mel a friend as much as a salesman. Thanks again Mel!"

"Absolutely 100% enjoyable experience purchasing from Definitive. And more specifically Carrie, who stuck with me for weeks as I bounced around from speakers to preamps to streamers. Turns out everything I thought I wanted initially, wasn't actually the best solution and she really helped me find the right component to do what I wanted. And better, this piece is so nice I can't believe it. Who knew changing from an AV receiver using pre-outs to a Streamer/DAC would have such a major impact on the sound, but it did and it is a significant difference. Like going from DVD to 4K UHD. Thats the only thing I can compare it to in terms of me being "wow" when I first set it up. So much for internet research, highly recommend you have Carrie help you when you're looking for hifi components!"

"Excellent people, outstanding products & showroom. I dealt with Carrie and she was knowledgeable, helpful and never tried to up sell, and she was willing to set up the system I was interested in so I could listen to it even though it wasn’t on display."