Comprehensive Cancer Centers of Nevada - Henderson

"When I started my journey I was fearful of all things unknown. My doctor, Dr Parikh, was very competent and patient with me. He worked with MD Anderson on my care plan where I had gone shortly after my original pathology report which showed two, and possibly three cancers. Even when the institutions failed to communicate as well as one would like, and have incompatible systems for records, Dr Parikh demonstrated always opting for the best, and most advantages labs, and testing . Having a stage four cancer during COVID was not easy for the staff or a patient. Getting chemotherapy and immunotherapy treatments, while following all of the protocols of COVID was challenging for all involved, but that was true for all patients and not unique to me. The staff in the infusion room had compassion and and often presented with a cheerful and pleasant affect. It wasn't always easy to spend hours in an infusion chair, but staff made it as easy as possible. I experienced some of the best lab draws that I have ever had, and I am difficult to draw. The front desk staff was always pleasant as well as the scheduling staff. If I had any feedback for improvement at all, it would be that reaching someone by telephone could be difficult during COVID. It remains challenging even now with follow-up care. I do understand that with health care stressed with a shortage of good staff to fill positions, and many patients to serve, that will happen. It's not at all unmanageable, but waits can be long to speak to someone or to receive a call back. Over all, I am so grateful to my doctor and care team at CCCN in Henderson. I know that being alive now to write this review is largely because of the care that I received. Bravo for all that they do for me and for everyone that they treat. Thank you all."

"I have been receiving treatments for six months to date and I have a few months more to go plus continued care for life. When you are not feeling well your emotions can be very vulnerable. I love the compassion the entire team provides from check-in to check out."

"The care provided me by Dr. Rupesh Parikh is outstanding. I have been under his care for 10 years now and have been given the best care possible. The only problem I have with CCCN is the wait. I do not understand why appointments can't be scheduled so that patients aren't waiting an hour. Also, I have waited many times in the infusion room for unreasonable amounts of time. When I am called in there, I should be hooked up immediately, not have to wait 30 to 45 minutes. This does not happen every time but it has happened at least five times."

"The Personnel that I have encountered have been very pleasant and knowledgeable. They get you in fairly quickly and are ready to schedule your next appointment when needed. I believe they have excellent customer service skills and a smile when you arrive and have a good day when you leave."

"Very efficient. Easy scheduling. Wait time minimal if at all and sometimes they call me a little before my appointment time. They do not overbook. Friendly staff. Very clean lobby. Doctors and nurses very professional and personable answering ALL questions. If I could, I would give St Rose location 10 stars!"