Verizon 10785 West Lake Hazel Road, Boise, ID 83709

"Your Verizon Rep. Parker at 110 W. Lake Hazel Rd., Boise, ID is an Invaluable employee, as he: professionally commun-icates & attentatively listenes to my questions answering them politely! I will certainly re-visit Parker regarding purchasing future iPhone upgrades & accessories! A satisfied customer,Ginny Centanni 3/19/24"

"I had an awesome experiance with Cade and Parker today. They helped me with my phone and got me all set up. 10/10 would recommend these two gentleman!"

"This is my first visit to the Verizon Lake Hazel store. Parker, the sales associate was friendly, knowledgeable and professional. He was also very patient with my very untech knowledge of iPhones and iPads. He was very helpful in picking out both devices I needed and provided info on Verizon loyalty offers, helping to save me money. Being retired on a fixed income this is very important to me. Parker deserves more than 5 stars for going above and beyond with his customer service. I did have an appointment for my visit but with only Parker working in the store he did not know which customers were walk in’s and which had appointments. Also with only one associate in the store he was very limited on being able to provide service to more than on customer at a time. This is no reflection on Parker’s customer service , it is a system issue. I purchased an iPhone and and iPad and had Parker set up both so that added to the time I required for my visit. Verizon does charge now for those services for both devices. Customer service could be improved by having two associates to handle multiple customers."

"When I walked in Michael was with another customer, he excused himself and immediately acknowledged me stating he’d be with me shortly. He was setting up a phone for the customer. I let him know I came in just for the liquid protector and if he was going to be long, I could come back. Michael asked his customer if he could help me as her setup was going to take another 20 minutes. He was able to get me taken of before her phone was complete. Very impressed that he acknowledged me when I entered and he actually asked the customer if it was OK to help me out. Very professional."