Palouse Properties Inc 115 South Washington Street, Moscow, ID 83843

"Palouse Properties is an amazing management company! They have consistently been so accomodating and generous towards me with prompt and efficient service that speaks to their fine customer service. I’ve rented from them for almost three years in multiple locations and I’ve had no issues with their company. If you’re a mature, responsible tenant, they are a great place to rent from. Highly recommend!"

"Palouse Properties is hands down the best management/leasing company in Moscow. Keep in mind that most of the bad reviews on here are from first time tenants who aren’t familiar with the responsibility of having an apartment and keeping it in good shape. Our experience with them has been incredible. We moved into apartments on Taylor Ave right next to campus, and were unaware that most of the other tenants there are in college and party almost 24/7. It was causing a large disturbance for me and my wife, and it was difficult to get sleep or live comfortably. As soon as this was mentioned to the leasing office in passing conversation (I didn’t even go in to complain about this, it was a separate issue), they expressed great concern and said they would do their best to find something else for us as soon as possible. This was on a Friday, and by the next business day, Monday, they had found a new place for us that fit our budget and lifestyle PERFECTLY. We were going to be struggling financially with paying the security deposit amid other bills, and they worked with us to ease the tension on our bills. I have never once had a landlord ask me, “I understand you’ll be able to pay the deposit, but how much stress will that put on your home budget? We don’t want that”. This kind of care and decency from a landlord that has to make money to pay their own bills is something that I think should be a standard in the business, but is not and is something I have only found with this company. This company truly cares for its tenants and has EXCELLENT customer service and maintenance. If you are looking for a place to live in Moscow, please do yourself a huge favor and use this company, because they are hands down the best in Moscow, and best I’ve ever had."

"I had a great experience with Palouse properties! My unit was very clean when I moved in, paying rent was always super easy and in the one case I was a couple days late on rent they worked with me on it. When I lived with a Roomate they split the rent evenly between us so I was only responsible to pay my half. When I moved out I deep cleaned the place and got over half my deposit back. I would absolutely rent with them again :)"

"They are an upstanding property management service! The people are friendly. They address fair with leasing and work with you to help you get your deposit back. They aren’t price gouging. I pay $980 for a beautiful 2B/2B and I absolutely love it"

"We rented from Palouse Properties for three years and I would highly recommend them! We moved to Moscow from out of state, and we were nervous about renting based on the poor reviews for agencies in the area. From beginning to end Palouse Properties exceeded all of our expectations. The staff were always very friendly and helpful whenever we interacted with them. I was VERY impressed with their timeliness in addressing maintenance issues. They always sent someone within 1-2 days, and if something couldn't be repaired , then it was replaced brand new right away. In talking with friends who also rent from Palouse Properties, the decision for maintenance updates may depend more on the property owner rather than this agency... but either way, Palouse Properties seems to communicate if it is not their decision. As anticipated, we received back our deposit except for the price of carpet cleaning when we moved out. Honestly, I think that's $ well spent - I was grateful that the carpet had been cleaned before we moved in (They even showed us the receipt from the cleaning company). We've rented from a lot of places in different cities over the years, and Palouse Properties has been one of the best!"