Stoneridge Resort

"Most uncomfortable bed I’ve ever slept on. Pillows as thin as paper. So disappointing because the resort and amenities are FABULOUS. Seriously the best. Drove 8.5 hours to attend a wedding nearby and stayed here and was upset to find the bed hard as a rock. The couch was more comfortable. I would return every year if I hear that the beds are replaced or even if they put memory foam pads on them… the staff was wonderful, until check out. No where does it say to take out the room garbage before checking out until I noticed it on a small piece of paper in our room on the counter?? So husband went to front desk to ask where we take garbage to and rude receptionist with Austrailian accent started yelling at him that she doesn’t take garbage and the dumpsters were outside. Apparently inconvenienced her. Also was checking out and she was on the phone and rudely asked me what I wanted. Maybe she was having a bad day- but to not be kind to a customer at a resort that’s clearly not busy in the winter… yikes. Also morning of leaving, we were waken up to very loud banging at 7:30 AM and found out that they were working on the side of the building right next to our room, so we just got up and left since there was no sleeping in. Please do something about the beds and I would love to come back every year."

"We loved our week away from the city. Stoneridge profited a nice quiet atmosphere. All the staff were very friendly and accommodating. Loved the calendar of events to participate in if we wanted to."

"My husband and I stayed here over a month ago and left our very nice memory foam pillows. You would think that they would have called us when they cleaned the room to let us know that we left them. But we called and I have called several times and talked to several people and have gotten nowhere. We will not be returning or wasting our money at this establishment again. They refused to make it right after not being able to find our pillows."

"The place is great, lots of stuff to do on-site. It's a little out of the way so 40+ min drive from Coeur d'Alene or Sandpoint. Rooms are spacious and everything you need in the kitchen is there. I didn't like the ac/heater, it's not centrally located in the rooms so it froze out the room it's in and left the living room warm. Employees are nice and helpful."

"We stay at these places almost monthly. On arrival, I needed a drinking glass. Finally, I found them wet and in the dishwasher. We asked for hair rinse and was told this wasn't a hotel but a time share? 2 half flat pillows on the queen bed. The mattress was mediocre. I had to do a lot of stretching before and after sleeping. My husband was ok with it. As in all these places, we are asked to run the dishwasher before leaving. There was no detergent for the dishwasher? In taking out the trash, finding the correct place was a "hopeful maybe" on our part after inquiring with the front desk. We felt the unit was extremely quiet. They made an offer for a $100/week future stay. We declined as it is likely we will stay 30-45 minutes further south."