AutoZone Auto Parts,

6925 East Super 1 Loop, Athol, ID 83801

"Ordered online and had my DIL pick it up for me on her break from Sweet Lou's so that I didn't have to make the long drive. Super convenient!"

"Very rude. Asked to hold, and I had no problem with that. When taking me off hold, the tone was rude and told me he is super busy and already helping 3 other people. I have patience, and I don't mind holding. But essentially, sandbagging the interaction from frustration isn't really cool. Take a breather and don't answer the phone next time."

"A worker here Kennth Paul Cook charged my commercial account for a part that a customer was buying and told me on the phone he’d charge his card, ended up charging both of us…very shady location and dishonest. Avoid this Autozone. Caused a very uncomfortable conversation with my client to take place."

"Terrible customer service. On hold over and over and then hung up on. No call backs ever! Now I have to go down to the store and get my money back for a part that they sold me, and told me it would be there the next day, 3 days ago, but in reality the part doesn't exist in their "network." This will make three trips to the store because someone there called and said the part was in but when my wife got there they said no one called. I understand problems but this experience was ridiculous. You lost a customer."

"Visited three times in the last week. Staff was helpful and friendly, but inventory of most of the items I needed was depleted. Can’t sell what you don’t have. Store is new, so they don’t have a good idea what inventory turnover will be, but if sales are lost because inventory isn’t there, it will be difficult to establish turnover metrics, which means it will probably be an ongoing issue. Need 2 or 3 of something , probably only 1 in stock (if any). Get ready to drive 20 miles to get what you need. Fingers crossed that it will improve."